Emergency Operations Plan
Clark County, Nevada
Clark County, Nevada EMERGENCY OPERATIONS PLAN November 2019
Clark County EOP Basic Plan Immediate Action Checklist Immediate Action Checklist Use the following Immediate Action Checklist to initiate Clark County’s response to and support of an emergency incident. 1. Receive alert of incident. Alerts may be received through 9-1-1 dispatch, responding agencies, on-scene Incident Commander, or the public. (See ESF 2 – Telecommunications for more information) Alert the Emergency Manager. If the Emergency Manager is unavailable, alert alternates based on line of succession. (See Section 1.8.1). 2. Determine need to implement the Emergency Operations Plan (EOP). Determined by Emergency Manager, in coordination with the on-scene Incident Commander, what level of support is needed from the County for the incident. This may range from the Emergency Manager being on stand-by to full activation of the Clark County Multi-Agency Coordination Center (MACC). Utilize Incident Command System in managing the MACC. Primary MACC Location Clark County Fire Department, 575 E. Flamingo Rd., Las Vegas, NV Alternate MACC Locations Alternate 1: Clark County Government Center, 500 S. Grand Central Pkwy Las Vegas NV 89106 Alternate 2: McCarran International Airport, Department of Aviation Administrative Bldg., 1845 E. Russell Rd., Las Vegas Implement County Continuity of Operations (COOP) procedures, as appropriate. Identify the key personnel needed to support emergency operations, including staffing the MACC, if activated. 3. Notify key personnel and response partners. (See Emergency Contact List maintained by Emergency Manager.) Based on incident needs, the Emergency Manager will notify Clark County Emergency Management and the Nevada Division of Emergency Management (NDEM) of the MACC activation. Notify appropriate emergency response agencies using the calling tree or calling roster. Initial notification requests will be made by the Incident Commander through County Dispatch as the primary 9-1-1 entry point, and requests for support will be forwarded to the Emergency Manager to determine the incident’s jurisdiction. Contact the NDEM Duty Officer or the State Emergency Operations Center (SEOC) at 775-687-0400 If there is an oil or chemical spill to report, responsible parties should call the National Response Center at 800-424-8802, the Nevada Division of Environmental Protection at 888-331-6337, the Nevada State Emergency Response Commission at 775-684-7511, and the local fire department if they have not been contacted already. If radioactive materials are involved, call 877-438-7231. iii
Clark County EOP Basic Plan Immediate Action Checklist 4. Establish communications with the on-scene Incident Commander. (See ESF 2 – Telecommunications for more information on communications systems.) Identify primary and back-up means to maintain contact with the on-scene Incident Commander. 5. Identify key incident needs, in coordination with the on-scene Incident Commander. Consider coordination of the following, as required by the incident: Protective action measures, including evacuation and shelter-in-place Shelter and housing needs for displaced citizens Emergency public information and coordination with the media Provisions for Access and Functional Needs Populations, including unaccompanied children Provisions for animals in disaster 6. Declare a State of Emergency, as appropriate. (See Section 1.7 for information on the disaster proclamation process. See Appendix A for a sample disaster proclamation form.) If the incident exceeds or will exceed the County’s resources to respond, the County should declare a State of Emergency. A proclamation may be made by the Emergency Manager and will be ratified by the Board of Commissioners within seven days. The proclamation should be submitted to Nevada Division of Emergency Management. iv
Clark County EOP Basic Plan Preface Preface This Emergency Operations Plan (EOP) is an all-hazard plan that describes how Clark County (County) will organize and respond to emergencies and disasters in the community. It is based on, and is compatible with, federal, State of Nevada, and other applicable laws; regulations; plans; and policies, including Presidential Policy Directive 8, the National Response Framework (NRF), and Nevada Division of Emergency Management (NDEM) plans. A primary responsibility of government is response to emergency or disaster conditions in order to maximize the safety of the public and minimize property damage. It is the goal of the County that responses to such conditions are conducted in the most organized, efficient, and effective manner possible. Therefore, this EOP utilizes the National Incident Management System (NIMS) for managing emergencies involving multiple jurisdictions and agencies. Consisting of a Basic Plan, Emergency Support Function (ESF) Annexes, and Incident Annexes, this EOP provides a framework for coordinated response and recovery activities during a large- scale emergency. The plan describes how the County and its departments will coordinate their resources and activities with other jurisdictions and agencies (federal, state, local) and the private sector (community organizations, faith-based organizations, and others). v
Clark County EOP Basic Plan Letter of Promulgation Letter of Promulgation To all Recipients: Promulgated herewith is the Emergency Operations Plan for Clark County. This plan supersedes any previous plans. It provides a framework within which the County can plan and perform its emergency functions during a disaster or national emergency. This Emergency Operations Plan is a component of the County’s comprehensive approach to emergency management that ensures that the County is prepared to prevent, protect against, mitigate the effects of, respond to, and recover from the hazards and threats that pose the greatest risk to the County. Focused on response and short-term recovery activities, this Emergency Operations Plan provides a framework for how the County will conduct emergency operations. The plan identifies key roles and responsibilities, defines the primary and support roles of County agencies and departments, outlines the steps for coordinating with response partners, and establishes a system for incident management. The outlined framework is consistent with the Incident Command System and the National Incident Management System. This plan has been approved and adopted by the Clark Board of County Commissioners at the recommendation of the Clark County Emergency Manager. All recipients are requested to advise the Clark County Emergency Manager of any changes that might result in its improvement or increase its usefulness. Marilyn Kirkpatrick, Chair Clark County Board of Commissioners vii
Clark County EOP Basic Plan Adoption Resolution
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Clark County EOP Basic Plan EOP Administration EOP Administration The County’s Emergency Manager will coordinate review, revision, and re-promulgation of this Emergency Operations Plan every two years or when changes occur, such as lessons learned from exercises or events. Changes to the annexes and appendices, and non-substantive changes to the Basic Plan, may be made by the Emergency Manager without formal Board of County Commissioners approval. Record of EOP Changes All updates and revisions to the plan will be tracked and recorded in the following table. This process will ensure that the most recent version of the plan is disseminated to and implemented by emergency response personnel. Date Change No. Summary of Change 2019 001 Update information and bring overall information in line with EOPs throughout the State of Nevada. x
Clark County EOP Basic Plan EOP Administration EOP Distribution List Copies of this plan will be provided to the following jurisdictions, agencies, and nongovernmental organizations electronically. Updates will be provided electronically, when available. Recipients will be responsible for updating their copies of the plan when they receive changes. The County Emergency Manager is ultimately responsible for dissemination of all plan changes. Copies of the plan will also be maintained by the County Emergency Manager at the Multi-Agency Coordination Center (MACC) and posted online at: Jurisdiction/Agency/Organization Title/Name xi
Clark County EOP Basic Plan EOP Administration EOP Review Assignments Unless otherwise stated, the County Emergency Manager is responsible for coordinating with County personnel to update all components of the EOP. Changes will be forwarded to the County Emergency Manager for incorporation into the plan and dissemination of the changes to the jurisdictions, agencies, and organization that are identified on the EOP Distribution List. This does not preclude other jurisdictions, agencies, and organizations with an interest in the EOP from providing input to the document; such input is encouraged. It is also encouraged that the plan be reviewed concurrently with the promulgation of other County emergency plans and procedures to enhance compatibility and accuracy. Section/Annex Responsible Party Basic Plan Office of Emergency Management ESF 1 Transportation Public Works Department - Road Division ESF 2 Communications Information Technology Department ESF 3 Public Works Public Works Department ESF 4 Firefighting Fire Department ESF 5 Information and Planning Office of Emergency Management Family Services Department ESF 6 Mass Care Social Service Department Office of Emergency Management ESF 7 Logistics Management and Resource Office of Emergency Management – Support Resource Coordinator ESF 8 Public Health and Medical Southern Nevada Health District (SNHD) ESF 8-1 Behavioral Health Family Services Department Southern Nevada Health District (SNHD) ESF 9 Search and Rescue Fire Department ESF 10 Hazardous Materials Fire Department Office of Emergency Management Parks and Recreation Department ESF 11 Agriculture and Natural Resources Administrative Services Department – Animal Control Southern Nevada Health District (SNHD) ESF 12 Energy & Utilities Clark County Water Reclamation District ESF 13 Public Safety and Security Las Vegas Metropolitan Police Department (LVMPD) xii
Clark County EOP Basic Plan EOP Administration Section/Annex Responsible Party Building and Fire Prevention Department Economic Development ESF 14 Cross-Sector Business and Community Development Infrastructure Information Technology Department Las Vegas Metro Police Department (LVMPD) ESF 15 Public Information and External County Manager, Board of Commissioners Affairs Office of Public Communications Office of Emergency Management Legal Support Procedure District Attorney Civil Division Protective Actions Support Procedure Las Vegas Metro Police Department (LVMPD) xiii
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Clark County EOP Basic Plan Table of Contents Base Plan Table of Contents 1 Introduction ................................................................................... 1-1 1.1 General ......................................................................................................... 1-1 1.1.1 Whole Community Planning .......................................................................1-1 1.2 Purpose and Scope ....................................................................................... 1-2 1.2.1 Purpose .....................................................................................................1-2 1.2.2 Scope ........................................................................................................1-2 1.3 Plan Implementation...................................................................................... 1-3 1.4 Plan Organization .......................................................................................... 1-3 1.5 Relationship to Other Plans ........................................................................... 1-4 1.5.1 Federal Plans .............................................................................................1-4 1.5.2 State Plans ................................................................................................1-4 1.5.3 County Plans .............................................................................................1-5 1.6 Authorities ..................................................................................................... 1-6 1.6.1 Legal Authorities ........................................................................................1-8 1.6.2 Mutual Aid and Intergovernmental Agreements .........................................1-8 1.7 Emergency Powers ....................................................................................... 1-9 1.7.1 Local Declaration of Emergency .............................................................. 1-10 1.7.2 Requesting State Assistance ................................................................... 1-10 1.7.3 State Declaration of Emergency ............................................................... 1-11 1.7.4 Federal Assistance .................................................................................. 1-11 1.7.5 Available Resources ................................................................................ 1-12 1.7.6 Damage Assessment ............................................................................... 1-12 1.7.7 Disaster Termination ................................................................................ 1-13 1.8 Continuity of Government ............................................................................ 1-13 1.8.1 Lines of Succession ................................................................................. 1-14 1.8.2 Preservation of Vital Records ................................................................... 1-14 1.9 Administration and Logistics ........................................................................ 1-15 1.9.1 Request, Allocation, and Distribution of Resources .................................. 1-15 1.9.2 Financial Management ............................................................................. 1-15 1.9.3 Legal Support and Liability Issues ............................................................ 1-16 1.9.4 Reporting and Documentation .................................................................. 1-16 1.10 Safety of Employees and Family ................................................................. 1-17 2 Situation and Planning Assumptions .......................................... 2-1 2.1 Situation ........................................................................................................ 2-1 2.1.1 Community Profile ......................................................................................2-1 2.1.2 Threat/Hazard Identification .......................................................................2-2 2.1.3 Hazard Assessment ...................................................................................2-3 2.1.4 Capability Assessment ...............................................................................2-3 2.1.5 Protection of Critical Infrastructure and Key Resources .............................2-4 2.2 Assumptions .................................................................................................. 2-5 xv
Clark County EOP Basic Plan Table of Contents 3 Concept of Operations ................................................................. 3-1 3.1 General ......................................................................................................... 3-1 3.2 Emergency Management Mission Areas ....................................................... 3-1 3.2.1 Response and Recovery Priorities .............................................................3-1 3.3 State Readiness Levels ................................................................................. 3-3 3.4 Incident Management .................................................................................... 3-4 3.4.1 Implementation of the EOP ........................................................................3-5 3.4.2 Alert and Warning ......................................................................................3-5 3.4.3 Communications ........................................................................................3-6 3.4.4 Situational Awareness and Intelligence Gathering .....................................3-7 3.4.5 Emergency Public Information ...................................................................3-8 3.4.6 Resource Management ............................................................................ 3-10 3.4.7 Access and Functional Needs Populations .............................................. 3-11 3.4.8 Animals in Disaster .................................................................................. 3-13 3.4.9 Demobilization ......................................................................................... 3-13 3.5 Transition to Recovery ................................................................................ 3-14 4 Roles and Responsibilities .......................................................... 4-1 4.1 General ......................................................................................................... 4-1 4.2 Emergency Management Organization ......................................................... 4-1 4.2.1 Policy Group ..............................................................................................4-2 4.2.2 Responsibilities of All Departments ............................................................4-4 4.2.3 Responsibilities by Function .......................................................................4-5 4.3 Local and Regional Response Partners ...................................................... 4-19 4.3.1 Private Sector .......................................................................................... 4-19 4.3.2 Community and Faith-Based Organizations ............................................. 4-19 4.3.3 Individuals and Households ..................................................................... 4-20 4.4 State Response Partners ............................................................................ 4-20 4.5 Federal Response Partners ........................................................................ 4-20 5 Command and Control ................................................................. 5-1 5.1 General ......................................................................................................... 5-1 5.2 On-Scene Incident Management ................................................................... 5-1 5.2.1 Incident Command Post .............................................................................5-1 5.3 Incident Command System ........................................................................... 5-1 5.3.1 Area Command ..........................................................................................5-2 5.3.2 Unified Command ......................................................................................5-2 5.3.3 Multi-Agency Coordination .........................................................................5-4 5.4 Multi-Agency Coordination Center ................................................................ 5-4 5.4.1 MACC Activation ........................................................................................5-5 5.4.2 Multi-Agency Coordination Center Locations .............................................5-6 5.4.3 Incident Action Plan ...................................................................................5-8 5.4.4 Joint Information ........................................................................................5-8 5.4.5 Access and Security ..................................................................................5-9 5.4.6 Incident Management Software ..................................................................5-9 5.4.7 Deactivation ...............................................................................................5-9 5.5 MACC Staffing ............................................................................................ 5-10 5.5.1 MACC Manager ....................................................................................... 5-12 xvi
Clark County EOP Basic Plan Table of Contents 5.5.2 MACC Command Staff ............................................................................. 5-12 5.5.3 MACC General Staff ................................................................................ 5-13 5.6 Department Operations Centers ................................................................. 5-15 6 Plan Development, Maintenance, and Implementation .............. 6-1 6.1 Plan Review and Maintenance ...................................................................... 6-1 6.2 Training Program .......................................................................................... 6-1 6.3 Exercise Program .......................................................................................... 6-2 6.4 Event Critique and After Action Reporting ..................................................... 6-3 6.5 Community Outreach and Preparedness Education ..................................... 6-3 6.6 Funding and Sustainment ............................................................................. 6-3 A References ................................................................................... A-1 B Acronyms and Glossary .............................................................. B-1 xvii
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Clark County EOP Basic Plan 1 Introduction 1. Introduction Section 1 establishes the framework within which this Emergency Operations Plan exists and how it fits into existing plans. Additionally, the section outlines federal, State of Nevada, and Clark County emergency management authorities pertaining to the community’s roles and responsibilities. 1.1 General Clark County has determined that an integrated approach to emergency operations will enhance their ability to respond to and recover from disaster. Therefore, the County has developed and adopted by resolution this Emergency Operations Plan (EOP) to provide guidance and practical tools for conducting joint operations in response to any incident or event affecting their shared boundaries. The County emergency management mission is to ensure that the County is prepared for a disaster by ensuring coordination of protection, prevention, mitigation, response, and recovery activities that increase the County’s capabilities to minimize loss of life and reduce the impacts of disasters on the community. While the principles described in the EOP can be applied to small, routine responses, the plan is primarily designed to offer guidance for larger or more complex incidents related to a broad spectrum of hazards that exceed the response capability and/or resources of first responders. No plan can anticipate all the situations and conditions that may arise during emergencies, and on-scene Incident Commanders must have the discretion to act as they see fit based on the specific circumstances of the incident at hand. It is imperative, however, that all jurisdictions and response agencies have a plan that provides general guidance and a common framework for preparing for, responding to, and recovering from emergencies and disasters. This plan promulgates such a framework for the County that will bring a combination of technical capabilities and resources, plus the judgment and expertise of its emergency response personnel, department directors, and other key stakeholders, to bear on any incident. This EOP provides the foundation and guidance for use of National Incident Management System (NIMS) principles necessary to effectively manage incidents within or affecting the County. No guarantee of a perfect response system is expressed or implied by this plan, its implementing instructions, or procedures. While the County will respond to emergencies to the utmost of their ability, it is possible that some natural or technological disasters will overwhelm their resources. While recognizing this possibility, this plan is designed to help the County fulfill its response function to its maximum capacity. 1.1.1 Whole Community Planning The “Whole Community” planning approach is based on the recognition that it takes all aspects of a community to effectively prepare for, protect against, respond to, recover from, and mitigate the effects of disasters. This includes all emergency management partners, both traditional and nontraditional, such as volunteer-, faith-, and community-based organizations; the private sector; 1-1
Clark County EOP Basic Plan 1. Introduction and the public, including survivors of an incident. Whole community planning also means engaging populations and partners who may not traditionally have been engaged and considering how actions guided by an emergency plan may impact disadvantaged communities. Every person who lives or works in the community shares responsibility for minimizing the impact of disasters on the community. These individual responsibilities include hazard awareness, knowledge of appropriate protective actions, taking proactive steps to mitigate the impact of anticipated hazards, and preparations for personal and family safety, as well as the self-sufficiency of neighborhoods. To the greatest extent possible, the County will inform and assist their constituencies, residents, and visitors in carrying out this responsibility by offering preparedness information, public information during an emergency, and critical public services during a disaster. 1.2 Purpose and Scope 1.2.1 Purpose The primary purpose of the EOP is to outline the County’s all-hazard approach to emergency operations in order to protect the safety, health, and welfare of their citizens throughout all emergency management mission areas. Through this EOP, the County designate the National Incident Management System (NIMS) and the Incident Command System (ICS) as the frameworks to conduct all emergency management activities. 1.2.2 Scope The EOP is implemented whenever the County must respond to an emergency incident or planned event for which the size or complexity is beyond that normally handled by routine operations. Such occurrences may include natural, technological, or human-caused disasters and may impact any area of the county. This plan is intended to guide the County’s emergency operations while complementing and informing the emergency response plans and procedures of other local, State of Nevada (State), and federal entities, as well as private-sector resources such as community- or faith-based organizations. The primary users of this plan are elected and appointed governmental officials, agency and department heads and their senior staff members, emergency management staff, lead response agencies, and other stakeholders that support emergency operations, such as Voluntary Organizations Active in Disasters, school districts, assisted living facilities, and other nonprofit and for-profit organizations. The public is also welcome to read the EOP for their own information about how the County plans to prepare for and manage emergencies. The EOP provides the framework for emergency operations throughout the community. It does not replace the need for departmental-level standard operating procedures (SOPs) and standard operating guides (SOGs) to perform their EOP responsibilities and assignments. While other governmental and nongovernmental resources are identified in this EOP as having specific roles and responsibilities, those resources are responsible for developing and implementing their own EOP/SOP/SOG. 1-2
Clark County EOP Basic Plan 1. Introduction 1.3 Plan Implementation As adopted by the Clark Board of County Commissioners, this EOP is in effect and may be implemented in whole or in part to respond to incidents in or affecting the County. An emergency proclamation is not required in order to implement the EOP or activate the County Multi-Agency Coordination Center (MACC). The County Emergency Manager may implement the EOP as deemed appropriate for the situation or at the request of an on-scene Incident Commander. 1.4 Plan Organization EOP Basic Plan The purpose of the Basic Plan is to provide a framework for emergency operations and information regarding the County’s emergency management structure. It serves as the primary document outlining roles and responsibilities of County departments and partners during an incident. Emergency Support Function Annexes Incident Annex The Emergency Support Functions (ESFs) focus on critical tasks, While this EOP has been developed as an capabilities, and resources provided by emergency response all-hazards planning document, some agencies for the County throughout all phases of an emergency. In hazards may require unique considerations. the event of an incident for which the County’s capabilities and/or To that end, the Incident Annex supplements resources are limited or exhausted, each annex clearly defines the Basic Plan to identify critical tasks escalation pathways and procedures for requesting resources and particular to specific natural, technological, seeking additional support from State agencies. The ESFs, which and human-caused hazards identified in the supplement the information in the Base Plan, are: most current Hazard Identification and • ESF 1 Transportation Vulnerability Assessment. • ESF 2 Communication • ESF 3 Public Works • ESF 4 Firefighting • ESF 5 Information and Planning Support Annexes • ESF 6 Mass Care • ESF 7 Logistics Management and Resource Support • ESF 8 Public Health and Medical Support annexes provide detailed guidance • ESF 8.1 Behavioral Health related to specific response and recovery • ESF 9 Search and Rescue activities. These may include damage • ESF 10 Hazardous Materials assessment guidelines, debris management • ESF 11 Agriculture and Natural Resources operations, or shelter plans. The County does not currently maintain Support • ESF 12 Energy annexes, but these may be added at a later • ESF 13 Public Safety and Security date. • ESF 14 Cross Sector Business and Infrastructure • ESF 15 Public Information and External Affairs • Legal Support Procedures • Protective Actions Support Procedures 1-3
Clark County EOP Basic Plan 1. Introduction 1.5 Relationship to Other Plans 1.5.1 Federal Plans The following federal plans guide emergency preparedness, response, and recovery at the federal level and provide support and guidance for state and local operations: Presidential Policy Directive 5 and 8. Describes the Nation’s approach to preparing for the threats and hazards that pose the greatest risk to the security of the United States. National Preparedness Goal. Describes the Nation’s security and resilience posture through identifying key mission areas and core capabilities that are necessary to deal with great risks, using an integrated, layered, and all-of-Nation approach as its foundation. National Preparedness System. Provides guidance, programs, processes, and systems that support each component of the National Preparedness System to enable a collaborative, whole community approach to national preparedness that engages individuals, families, communities, private and nonprofit sectors, faith-based organizations, and all levels of government. National Incident Management System. Provides a consistent nationwide framework and comprehensive approach to enable government at all levels, the private sector, and nongovernmental organizations to work together to prepare for, prevent, respond to, recover from, and mitigate the effects of incidents regardless of their cause, size, location, or complexity. National Frameworks. The following National Planning Frameworks, one for each preparedness mission area, describe how the whole community works together to achieve the National Preparedness Goal: Prevention, Protection, Mitigation, Response, and Recovery. Federal Interagency Operational Plans. Describes how the federal government aligns resources and delivers core capabilities in line with each National Framework. National Contingency Plan. Describes how the federal government organizes to respond to hazardous materials releases. 1.5.2 State Plans The following State plans guide emergency preparedness, response, and recovery at the State level and provide support and guidance for local operations: State of Nevada Comprehensive Emergency Management Plan. The State Comprehensive Emergency Management Plan (SCEMP) is the foundation document for identifying the overarching roles and responsibilities of state, local, and tribal governments. It provides guidance for the development, implementation, and sustainment of Nevada’s emergency management and coordination efforts. Purposes of the SCEMP are focused on providing an executive overview of coordinated emergency response functions and recovery processes. Goals and objectives of the plan are centered on safeguarding the well-being of Nevada’s populations; protection of property, the infrastructure, and environment; and the economic stability of the State. 1-4
Clark County EOP Basic Plan 1. Introduction State of Nevada Disaster Recovery Framework. Supporting the SCEMP, the State of Nevada Disaster Recovery Framework the provides State of Nevada Department of Public Safety, Division of Emergency Management (NDEM) and other state agencies with a structure within which to effectively recover from a disaster. The Framework is intended to accomplish the following disaster recovery objectives: o Establish a recovery organization that provides a framework in which the state will support local and tribal recovery activities during large-scale or catastrophic disasters; o Assign roles and responsibilities to state agencies for supporting state recovery activities; o Identify points of coordination with local, tribal, federal, private sector, community, and faith-based partners to coordinate recovery activities; o Facilitate the stabilization, rebuilding, and revitalization of local and tribal communities impacted by a disaster; and o Provide a seamless transition from Emergency Support Function (ESFs) to Recovery Support Functions (RSFs). Nevada Emergency Alert System Plan. Mandated by the Federal Communications Commission, this plan outlines the organization and implementation of the State of Nevada Emergency Alert System (EAS). It is the guideline for Nevada State broadcasters, cable television operators, and state and local entities authorized to use EAS, to determine: distribution of the emergency message, mandated and optional monitoring assignments, and participation by the National Weather Service and local and state emergency agencies. 1.5.3 County Plans The EOP is part of a suite of plans that address various elements of the County’s emergency management program. While the EOP is focused on response and short-term recovery, other plans address the County’s approach to mitigation, continuity, and other aspects of emergency management. These plans work in concert with the EOP, and are outlined below: Clark County Multi-Jurisdictional Hazard Mitigation Plan (2018). Creates a framework for risk-based decision making to reduce deaths and injuries, property damage, and the economic impact from future disasters. Mitigation plans form the foundation for a community’s long-term strategy to reduce disaster losses and break the cycle of disaster damage, reconstruction, and repeated damage. Hazard mitigation is sustained action taken to reduce or eliminate long-term risk to people and their property from hazards. Continuity of Operations (COOP) plan. The County’s COOP plan details the processes for performing administrative and operational functions during emergencies that may disrupt normal business activities. This plan identifies essential functions of County government and delineates procedures to support their continuation. COOP plan elements include, but are not limited to: o Identification and prioritization of essential functions; o Establishment of orders of succession for key positions; 1-5
Clark County EOP Basic Plan 1. Introduction o Establishment of delegations of authority for making policy determination and other decisions; o Identification of alternate facilities, alternate uses for existing facilities, and, as appropriate, virtual office options such as telework; o Development of interoperable communications systems; o Protection of vital records needed to support essential functions; o Management of human capital; o Development of a test, training, and exercise program for continuity situations; o Devolution of control planning; and o Reconstitution and resumption of normal operations. Clark County Local Emergency Planning Committee (LEPC) Hazardous Materials Emergency Response Plan. The purpose of this plan is to establish common guidelines for planning and responding to a hazardous materials incident(s) anywhere within Clark County, and to meet the statutory requirements of the Superfund Amendments and Reauthorization Act of 1986 (Public Law 99-499), SARA Title III. The objective of this plan include: o Ensure alignment with the National Response Framework and the State of Nevada Hazardous Materials Response Plan. o Use the information provided by industry to identify the facilities and transportation routes where hazardous substances are present. o Establish emergency response procedures, including evacuation plans, for dealing with accidental chemical releases. o Set up notification procedures for those who will respond to an emergency. o Establish methods for determining the occurrence and severity of a release and the areas and populations likely to be affected. o Establish ways to notify the public of a release. o Identify the emergency equipment available in the community, including equipment at facilities. o Contain a program and schedules for training local emergency response and medical workers to respond to chemical emergencies. o Establish methods and schedules for conducting "exercises" (simulations) to test elements of the emergency response plan. o Designate a community coordinator and facility coordinators to carry out the plan. 1.6 Authorities This EOP is issued in accordance with, and under the provisions of, Nevada Revised Statutes Chapter 414, authorizing Clark County to establish a local emergency management program 1-6
Clark County EOP Basic Plan 1. Introduction referred to generally in this EOP as the Clark County Office of Emergency Management (OEM). In accordance with the SCEMP, OEM should be prepared to: Maintain an emergency management program at the county level which involves all local government agencies, private, nongovernmental, and volunteer organizations. Implement a broad-based public awareness, education, and information program designed to reach all county residents and visitors, including those needing special media formats, non-English speaking persons, and persons with sensory impairment or loss. Ensure the County’s ability to maintain and operate a 24-hour warning point with the capability of warning the public of an imminent threat or actual threat and coordinate public information activities during an emergency or disaster. This includes maintaining the state EAS and the National Warning System (NAWAS). Develop a county emergency management plan consistent with the SCEMP. Coordinate the emergency management needs of all communities within the county and work to establish mutual aid agreements to render emergency assistance to one another. Designate a location for the County MACC. Declare a county State of Emergency and requesting assistance from the State. Coordinate emergency response efforts within the various political jurisdictions, including coordinating shelter activation, and requesting outside assistance when necessary. A county or city emergency management director will be responsible for recommending to the board of county commissioners, city manager, or mayor that a local State of Emergency be declared. Activate mutual aid agreements with neighboring counties and among municipalities within the county in accordance with the Nevada Emergency Management Assistance Compact (NEMAC), Emergency Management Assistance Compact (EMAC), and other mutual aid agreements. Provide evacuation shelter facilities during a federal, state or local emergency or disaster. Through the school district and other appropriate agencies, a county shall provide sites, facilities and necessary personnel to staff such facilities. Each school board that provides transportation assistance in an emergency evacuation shall coordinate the use of its vehicles with the local emergency management agency. Maintain cost and expenditure reports associated with emergencies and disasters, including resources mobilized as a result of mutual aid agreements. As approved by the Board of Commissioners, OEM has been identified as the lead agency for response to and recovery from emergencies and disasters within Clark County. The County Emergency Manager has the authority and responsibility for the organization, administration, and operations of OEM. The Emergency Manager may delegate any of these activities to designees, as appropriate. 1-7
Clark County EOP Basic Plan 1. Introduction 1.6.1 Legal Authorities Table 1-1 sets forth the federal, State, and local legal authorities upon which the organizational and operational concepts of this EOP are based. Table 1-1 Legal Authorities Federal ― Executive Order 13347, July 2004, Individuals with Disabilities in Emergency Preparedness ― Homeland Security Presidential Directive 5: Management of Domestic Incidents ― National Disaster Recovery Framework (NDRF) ― National Incident Management System (NIMS) ― National Preparedness Goal ― National Response Framework (NRF) ― Pet Evacuation and Transportation Standards Act of 2006, Public Law 109-308, 2006 ― Presidential Policy Directive 8: National Preparedness ― Robert T. Stafford Disaster Relief and Emergency Assistance Act, as amended. State of Nevada ― Nevada Revised Statutes (NRS) Chapter 234 – Appointment by Governor ― NRS Chapter 239 – Records Management ― NRS Chapter 244 – Counties: Government ― NRS 244.335 – Grants power to regulate business ― NRS 244.2961 – Grants power to maintain a fire department, establish a fire code, and regulate the storage of explosive, combustible, and inflammable material ― NRS 245 – Appointments by County Commission ― NRS Chapter 248 – Sheriffs ― NRS Chapter 278 – Planning and Zoning ― NRS 414 (All) – Authorizes local emergency management programs (Nevada Civil Defense Act of 1953, as amended) ― NRS 455.80 – 455.180 -Nevada One Call Law. This law requires Nevadans to call 1-800-227-2600 before they start digging, blasting, drilling, or any other kind of excavating. ― NRS 459 (all) – Governs the storage and transportation of hazardous materials ― NRS 474.160 – Grants fire departments/districts the power to regulate the hazards of fires and explosion relating to the storage, handling and use of hazardous substances, materials or devices ― Executive Order 2018-4 – Implementation of Nevada’s Statewide Resilience Strategy Clark County ― Clark County Code Chapter 3.04 – Emergency Management and associated sections 1.6.2 Mutual Aid and Intergovernmental Agreements When local emergency response resources are exhausted, the County may find it necessary to procure additional resources from partners. A number of mutual aid and intergovernmental agreements exist to allow outside resources to be accessed by the County. Copies of these documents can be accessed through the Emergency Manager. During an emergency situation, a local proclamation may be necessary to activate these agreements and allocate appropriate resources. 1-8
Clark County EOP Basic Plan 1. Introduction The following agreements may be activated to support access to outside resources during a time of emergency: Nevada Intrastate Mutual Aid System (NIMAS) – An all hazard agreement designed to provide mutual aid to local jurisdictions within Nevada. Once a Declaration of Emergency has been issued, accessing NIMAS initiates the following key components: o Establishes a statewide mechanism for augmentation of emergency operational and resource efforts among local jurisdictions; o Provides for a means of obtaining operational personnel to support in local emergency operations centers (EOCs); o Provides for requesting resources from and supplying resources to compact agreement counties; o Outlines processes for payment of costs associated with support provided among jurisdictions; and o Describes legal and liability stipulations for invited responders operating under the auspices of the compact within each respective jurisdiction. Emergency Management Assistance Compact (EMAC) – Neighboring states may come to the aid of Nevadan jurisdictions through EMAC. Assistance requests will be made through NDEM. 1.7 Emergency Powers Based on local ordinances and State statutes, a proclamation declaring an emergency by the Board of Commissioners allows for flexibility in managing resources under emergency conditions, such as: Diverting funds and resources to emergency operations in order to meet immediate needs. Authorizing implementation of local emergency plans and implementing extraordinary protective measures. Receiving resources from organizations and individuals initiated through mutual aid and cooperative assistance agreement channels. Providing specific legal protection for actions initiated under emergency conditions. Setting the stage for requesting State and/or federal assistance to augment local resources and capabilities. Raising public awareness and encouraging the community to become involved in protecting their resources. Refer to County Code Section 3.04.060 – Emergency Powers for additional guidance under emergency conditions. The District Attorney should review and advise County officials on possible liabilities arising from disaster operations, including the exercising of any or all of the above powers. 1-9
Clark County EOP Basic Plan 1. Introduction 1.7.1 Local Declaration of Emergency In the event of an emergency or disaster, OEM will coordinate the emergency response effort within Clark County. If necessary, the County will activate the NIMAS, the intrastate mutual aid agreement for the exchange of emergency mutual aid assistance. This agreement is implemented strictly for emergency purposes. When the event is beyond the capacity of the local government, the OEM will request State assistance through NDEM at the State Emergency Operations Center (SEOC). Criteria Procedure Are or will local 1. Analyze/identify/confirm that an emergency/disaster has occurred government 2. Provide available assistance to contain the incident resources be 3. Use Rapid Assessment information exhausted and 4. Use other information as available does a significant 5. Identify the nature, severity and potential impacts need exist for 6. Using available forms and templates, the Planning Section drafts a State and/or proclamation declaring an emergency with the support of: federal resources? If yes, a a. Policy Group declaration is b. Assistance from District Attorney and MACC as needed necessary 7. Submit for review and signature by the County Manager and District If no, a Attorney’s Office declaration is 8. If necessary, convene the Board of Commissioners to adopt the Declaration of not needed Emergency 1.7.2 Requesting State Assistance Emergency assistance to local governments is available from the State and federal governments when specific conditions are met. Some resources and assistance may be obtained without a local declaration of an emergency. Other resources and assistance require the County Manager or the Board of County Commissioners to declare that an emergency exists through a formal procedure. Additional resources and assistance are available after the Governor declares a “State of Emergency.” Significant federal resources and assistance become available if the President of the United States proclaims a Presidential Declaration. Criteria Procedure Are resources deployed 1. Plan and outline necessary resources that cannot be obtained locally and/or obtained within 2. Obtain information on available funding mechanisms, laws and local and State budgets ordinances determined to be 3. Contact NDEM, describe the situation, and provide a copy of the sufficient to mitigate and Rapid Assessment information to NDEM for review eliminate the threat to life 4. Order resources necessary for appropriate response and property? a. Channel all requests through a central point of contact within the Has the economy of the County jurisdiction been b. Remember that generally the County is initially responsible for impaired beyond its costs of the resources obtained from the State capability to recover? 1-10
Clark County EOP Basic Plan 1. Introduction Criteria Procedure 5. Plan for receipt of resources a. Staging area(s) b. Distribution points 1.7.3 State Declaration of Emergency (pursuant to NRS 414) Following the local declaration of an emergency, and based upon the intensity of the incident, the recommendation provided to the Governor by the NDEM Chief may include a Governor’s Declaration of Emergency for the areas affected by the event. A State of Emergency will activate certain components of the SCEMP. Such a proclamation by the Governor is also a prerequisite for the range of federal disaster recovery programs available to the State and a condition for requesting interstate mutual aid through the EMAC. Criteria Procedure 1. State Preliminary Damage Assessment 1. Determination is made that County is in need of (PDA) process is completed substantial assistance 2. Dollar amount obtained from the PDA is 2. Determination is made that a State proclamation greater or equal to $3.61 per capita of is warranted using the base dollar formula uninsured damage to public property within 3. County prepares a request package the county (countywide impact indicator) 4. Package must be submitted to the NDEM within 3. Factors that may cause a variation from the 48 hours of the emergency’s onset above dollar amount: 5. Required contents: a. County budget surplus or deficit a. Letter from the County Manager or Board b. Damages to industry and tax base of Commissioners requesting the Governor c. Potential elimination of essential declare a state of emergency business/industry b. Proclamation/Resolution signed by the d. Negative effects to the governmental County Manager or Board of structure Commissioners requesting the Governor to e. Environmental impact considerations proclaim a state of disaster for the County f. Other impacts and considerations that Identifying and declaring the local show a significant impairment to emergency is beyond the County’s normal life and welfare of the ability and resources to control population c. Description of local damage d. Identification of damage location(s) e. Reliable/responsible estimate of amount or cost of loss f. Number of deaths, injuries and/or residents and visitors impacted 1.7.4 Federal Assistance Pursuant to Title 44, Code of Federal Regulations, the Governor may request that the President of the United States issue an emergency or a major disaster declaration. Before making a request, 1-11
Clark County EOP Basic Plan 1. Introduction the Governor must declare a State of Emergency and ensure that all appropriate state and local actions have been taken. In the event that the capabilities of the State are not sufficient to meet the requirements as determined by the Governor, federal assistance may be requested. NDEM coordinates all requests for federal assistance through the SEOC. The Federal Emergency Management Agency (FEMA) coordinates the Governor’s Presidential request for assistance in accordance with the National Response Framework (NRF). 1.7.5 Available Resources a. Without a local declaration: 1. Within the regular duties, budget and authority of State and federal agencies 2. County may incur expenses for some or all resources 3. Requests are made through: Existing agreements with agencies NDEM b. With a local declaration: 1. To augment local efforts in providing for life safety activities 2. Expenses are generally the responsibility of the County 3. Limited State resources are available at little to no cost, provided they are coordinated within normal State agency budget requirements 4. Requests are coordinated through NDEM c. With a State declaration: 1. All available State resources may be used for response and recovery efforts 2. Resources are ordinarily provided from within the budget of a State agency coordinating the resources 3. The Governor’s Emergency Contingency Fund may be used to augment budget and resource deficiencies 4. Monetary resources are available through NRS 353.2705.2771 to provide for shortfalls in resource funding and recovery needs for public property d. With a Presidential declaration: 1. All federal resources through the activation of the NRF 1.7.6 Damage Assessment The documentation of disaster-related damages is necessary to ensure receipt of public assistance. The County will establish a damage assessment team from among County 1-12
Clark County EOP Basic Plan 1. Introduction departments (e.g., Public Works Department, Assessor’s Office) with assessment capabilities and responsibilities. Additional activities may include: Training and providing damage plotting team members to the MACC. Assisting in reporting and compiling information regarding deaths, injuries, and dollar damage to tax-supported facilities and to private property. Assisting in determining the geographic extent of the damaged area. Evaluating the effect of damage on the County’s economic index, tax base, bond ratings, insurance ratings, etc., for use in long-range recovery planning. NDEM is available to provide support and guidance on damage assessment policy and activities. 1.7.7 Disaster Termination A decision and actions to formally terminate the emergency or disaster will be necessary at some time during an emergency event. The criteria and actions associated with the termination process are outlined below. Criteria Procedure When the County determines 1. Analyze/identify/confirm that the emergency/disaster can be that emergency or disaster terminated response activities are no a. Use the above criteria longer necessary to save lives b. Use information as available and protect property. 2. Draft a Termination of Emergency resolution a. Policy Group Where recovery is the b. Assistance from District Attorney primary concern necessary to c. Assistance from the Emergency Management or MACC as reconstruct the infrastructure needed and to bring normalcy back to d. Use County forms available through District Attorney the lives of residents. 3. Convene the Board of Commissioners to adopt the Termination of Emergency 1.8 Continuity of Government A major disaster, emergency, or attack could result in great loss of life and property, including the injury or death of key government officials, the partial or complete destruction of established seats of government, and the destruction of public and private records essential to the continued operation of government and industry. In the aftermath of an emergency, disaster, or attack, law and order must be preserved and government services must be maintained to the extent possible. This is an implicit responsibility of government. Therefore, it is essential that local units of government continue to function. Refer to the County’s Continuity of Operations Plan for additional details. 1-13
Clark County EOP Basic Plan 1. Introduction 1.8.1 Lines of Succession The people to whom responsibilities have been assigned must know their assignments and must be available to carry them. Emergencies may happen when some critical personnel are absent from the County. The emergency may isolate, incapacitate or otherwise eliminate some critical personnel. To prepare for this occurrence, each primary County position has a pre-determined sequence of succession. Each person listed in the line of succession should be aware and familiar with his or her potential responsibilities. Table 1-2 presents the County lines of succession. Emergency Coordination: Personnel responsible for providing coordination support to Emergency Management personnel throughout the incident. Emergency Policy and Governance: Personnel responsible for maintaining governmental function and guiding priorities throughout the incident. Table 1-2 Clark County Lines of Succession Governor’s Appointing Authority County Manager Succession 1. Successors to the Office of District Court 1. Assistant County Manager – Government Judge Services 2. Successors to vacancies on the Clark County 2. Assistant County Manager – Public Services Commission 3. Assistant County Manager – Legal/Judicial 3. County Commissioners’ Appointing Authority Services 4. Sheriff 5. District Attorney 6. County Clerk 7. County Manager 8. County Treasurer 9. Other elected officials 10. Other appointed department heads and directors Assistant Manager Succession Emergency Manager Succession 1. Director of Administrative Services 1. Assistant Emergency Manager 2. Chief Financial Officer 2. Chief Fire Officer Note: Lines of succession for each department and agency heads shall be in accordance with standard operating procedures (SOPs) established by each department and agency in their respective Continuity of Operations Plans (COOP). 1.8.2 Preservation of Vital Records Each County department must provide for the protection, accessibility, and recovery of the agency’s vital records, systems, and equipment. These are records, systems, and equipment that, if irretrievable, lost, or damaged, will materially impair the agency’s ability to conduct business or carry out essential functions. Each agency should have a maintenance program for the preservation and quality assurance of data and systems. The program should take into account the cost of protecting or reconstructing records weighed against the necessity of the information to achieving the agency mission. County departments and agencies should follow established 1-14
Clark County EOP Basic Plan 1. Introduction records retention policies and operating procedures as set forth by County Administrative Guidelines and continuity of operations plans. For specific information on the protection of vital records go to the County’s Records Protection Plan administered by the County Auditor and considered a supporting plan to this EOP. 1.9 Administration and Logistics 1.9.1 Request, Allocation, and Distribution of Resources Resource requests may be submitted by the MACC or Emergency Manager according to provisions outlined under NIMS. NIMS additionally allows for discipline-specific mutual aid systems whereby additional resource requests may be submitted by local government functional coordinators to appropriate State agencies. For example, a city fire chief may submit a request for resources through the State of Nevada Fire Mutual Aid Agreement. The Incident Commander is responsible for the direction and control of the County’s resources during an emergency. All assistance requests are to be made through the County via the MACC, if activated. The MACC processes subsequent assistance requests to the State. As outlined in County Code Section 3.04.090, the Board of County Commissioners may appoint an emergency resources management board to advise on policies, priorities, and problems concerning the conservation, distribution, use, and resupply of resources under County control. See ESF 7 – Logistics Management and Resource Support for detailed information regarding available resources and coordination procedures established for the County. 1.9.2 Financial Management During an emergency, the County is likely to find it necessary to redirect their funds to effectively respond to the incident. The authority to adjust department budgets and funding priorities rests with the Board of County Commissioners. If an incident requires major redirection of County fiscal resources, the general procedures below will be followed: The Board of Commissioners will meet in emergency session to decide how to respond to the emergency funding needs. The Emergency Manager will advise the County Manager or the Board of County Commissioners to declare a State of Emergency, and/or the Board of County Commissioners will ratify it within seven days. If a quorum of commissioners cannot be reached, and if a prompt decision will protect lives, County resources and facilities, or private property, the County Manager (or designee) may act on emergency funding requests. The Board of Commissioners will be advised of such actions as soon as practical. To facilitate tracking of financial resources committed to the incident, and to provide the necessary documentation, a discrete charge code for all incident-related personnel time, losses, and purchases will be established by the Finance Section. Expenditure reports should be submitted to the County Finance Department and managed through the County Finance Department to identify budgetary shortfalls. The Chief Financial 1-15
Clark County EOP Basic Plan 1. Introduction Officer or designee, will also support procurement issues and financial issues related to personnel, both volunteer and paid. In addition, copies of expense records and all supporting documentation should be submitted for filing FEMA Public Assistance reimbursement requests (in the case of a federally declared disaster). During activation of the MACC, financial management will be handled by the Finance Section, which will be staffed by the County Finance Department, County Purchasing and/or Fire Department, OEM staff. 1.9.3 Legal Support and Liability Issues The District Attorney provides legal support for the County’s emergency management organization. District Attorney legal services include: Advising County officials regarding the emergency powers of local government and necessary procedures for invocation of measures, including but not limited to: o Implement wage, price, and rent controls; o Establish rationing of critical resources; o Establish curfews; o Restrict or deny access; o Specify routes of egress; o Limit or restrict use of water or other utilities; and o Remove debris from publicly or privately owned property. o Developing mutual aid agreements Reviewing and advising County officials in determining how the County can pursue critical objectives while minimizing potential exposure. Preparing and recommending local legislation to implement emergency powers when required. Advising County officials and department heads regarding record keeping requirements and other documentation necessary for exercising emergency powers. Liability issues and potential concerns among government agencies, private entities, and other response partners, and across jurisdictions, are addressed in existing mutual aid agreements and other formal memoranda established for the County and its surrounding areas. 1.9.4 Reporting and Documentation Proper documentation and reporting during an emergency is critical for the County to receive reimbursement for emergency expenditures and to maintain a historical record of the incident. Staff will maintain thorough and accurate documentation throughout the course of an incident or event. Incident documentation should include: Incident Support Plans (ISPs) Incident Action Plans (IAPs) Incident and damage assessment reports 1-16
Clark County EOP Basic Plan 1. Introduction Incident Command logs Cost recovery forms Incident critiques and After Action Reports (AARs) 1.10 Safety of Employees and Family All department heads (or designees) are responsible for the safety of employees while working. Employees should attempt to contact their supervisors and managers within the first 24 hours following an incident. Emergency 9-1-1 should only be utilized if emergency assistance is needed. Agencies and departments with developed COOP plans will establish alternate facilities and staff locations, as applicable. Department heads should ensure that notification procedures for employee duty assignments will follow the required procedures established by each agency and department. Safety precautions and personal protective equipment decisions will be specific to the type of incident and will require just-in-time training among the first responder community and other support staff to implement appropriate procedures. It is the responsibility of all County employees to prepare themselves for disaster service duties by ensuring that they and their families are ready for an emergency. Employees should familiarize themselves with County and department emergency worker policies. While all County department employees are expected to contribute to the emergency response and recovery efforts of the community, employees’ first responsibility is to their own and their families’ safety. If an employee is at home, they may be called in to work. Each employee is expected to develop family emergency plans to facilitate family safety and self-sufficiency, which in turn will enable employees to assume their responsibilities to the County and its citizens as rapidly as possible. NRS 281.405 requires public employees to report to work if called upon to do so. NRS 414 and Chapter 41 provide civil liability protection for any worker providing services in relation to “necessary emergency procedures or other precautionary measures enacted by any political subdivision of the State” as long as their actions do not constitute gross negligence or willful misconduct. 1-17
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Clark County EOP Basic Plan 2. Situation and Assumptions 2 Situation and Planning Assumptions Section 2 of this EOP provides the context for the County’s emergency management program and lays the foundation for a risk-driven plan. It profiles the County’s risk environment, identifies specific planning considerations, and describes the predicate assumptions underlying this plan. 2.1 Situation The County is exposed to many hazards that have the potential to disrupt the community, cause damage, and create casualties. Natural hazards to which the County may be exposed include droughts and floods. The threat of a technological or human-caused chemical, biological, radiological, nuclear, or explosive (CBRNE) incident is present as well. Other disaster situations could develop from hazardous material accidents, health-related incidents, conflagrations, major transportation accidents, or acts of terrorism. 2.1.1 Community Profile The Clark County community profile, including geography and climate, demographics and housing, education, transportation, and community events, is identified in the following sections. Information contained in this community profile was provided by the U.S. Census Bureau, American Fact Finder, and the County. 2.1.1.1 Geography and Climate The County comprises a total area of 8,061 square miles. The climate is generally noted for its long, hot summers and short, mild winters. The lack of neighboring communities can make it difficult to receive support from outside areas within short timeframes. 2.1.1.2 Demographics Historically, 80% of the burden following a disaster has fallen on the public, with a disproportionate amount of that shouldered by vulnerable populations. For emergency planning purposes, children, elderly adults, the disabled, people whose primary language is not English, and low-income residents are considered vulnerable populations. Demographic information for the County is provided below. Based on the 2012-2016 American Community Survey 5-year estimates, the population of the County for 2018 is 2,183,310. Table 2-1 presents the County’s population, distinguished between the incorporated cities and unincorporated areas of the County. Of the total population, approximately 24% is under the age of 18, and 13% under 9. Approximately 13% of the total population is 65 years or older. Approximately 10.8% of the total population within the County had incomes below the poverty level. 2-1
Clark County EOP Basic Plan 2. Situation and Assumptions Table 2-1 Population of Clark County Jurisdiction Populations Las Vegas 640,174 Henderson 299,279 North Las Vegas 244,793 Mesquite 20,325 Boulder City 16,570 Unincorporated 984,065 2.1.1.3 Economy The County’s economy is noted for its gaming and tourism industries. Clark County School District is the largest employer within the County. 2.1.1.4 Education The Clark County School District supports 324,093 students with 15,422 teachers supported by 2,883 staff. In addition, the County is home to the University of Nevada-Las Vegas, Nevada State College, and several other smaller colleges and universities. 2.1.1.5 Transportation Interstates 15, 215, and 515 are the primary highways within the County, supported by numerous State routes. The Regional Transportation Commission (RTC) provides mass transit service throughout the Las Vegas Valley. McCarran International Airport, Henderson Executive Airport, and North Las Vegas Airport are general aviation airports. 2.1.2 Threat/Hazard Identification The County may be subject to a variety of natural, technological, and human-caused hazards and threats. Table 2-2 identifies the hazard/threat most likely to impact the County based on the community’s vulnerability and the resulting potential impacts of the hazard or threat as identified in the Clark County Multi-Jurisdictional Hazard Mitigation Plan (2018). 2-2
Clark County EOP Basic Plan 2. Situation and Assumptions Table 2-2 Identified Threats/Hazards Natural Technological Human-Caused / Results from Acts Results from Accidents Adversarial Threats of Nature or Failures of Systems Result from Intentional and Structures Actions of an Adversary Climate Change Dam Failure Terrorism Drought Hazardous Materials Chemical, biological, Earthquake Infectious Disease radiological, nuclear, and Flood Infestation explosive (CBRNE) Subsidence and Fissures Wildfire See the Clark County Multi-Jurisdictional Hazard Mitigation Plan (2018) for more information regarding hazards for the area. 2.1.3 Hazard Assessment The County works with statewide partners and through NDEM to identify threats and hazards through the State Preparedness Report and Threat and Hazard Identification and Risk Assessment (THIRA). The THIRA identifies the top threats and hazards to be addressed in the coming year and allocates recommendations and funding associated with the findings. In addition, the County performs formal hazard assessments through the update of the Clark County Multi-Jurisdictional Hazard Mitigation Plan. 2.1.4 Capability Assessment The availability of the County’s physical and staff resources may limit its capability to conduct short- and long-term response actions on an independent basis (see Figure 2-1). County response capabilities are also limited during periods when essential staff are on vacation, sick, or under furlough due to budgetary constraints. 2-3
Clark County EOP Basic Plan 2. Situation and Assumptions Figure 2-1 Core Capabilities List 2.1.5 Protection of Critical Infrastructure and Key Resources Critical infrastructure and key resources support the delivery of critical and essential services that support the security, health, and economic vitality of the County. Examples include the assets, systems, networks, and functions that provide vital services to cities, states, regions, and, sometimes, the nation; disruption of which could significantly impact vital services, produce cascading effects, and result in large-scale human suffering, property destruction, economic loss, and damage to public confidence and morale. Key facilities that should be considered in infrastructure protection planning include: Structures or facilities that produce, use, or store highly volatile, flammable, explosive, toxic, and/or water-reactive materials. Government facilities, such as departments, agencies, and administrative offices. Hospitals, nursing homes, and housing likely to contain occupants who may not be sufficiently mobile to avoid death or injury during a hazard event. Police stations, fire stations, vehicle and equipment storage facilities, and EOCs that are needed for disaster response before, during, and after hazard events. 2-4
Clark County EOP Basic Plan 2. Situation and Assumptions Public and private utilities and infrastructure that are vital to maintaining or restoring normal services to areas damaged by hazard events. Communications and cyber systems, assets, and networks, such as secure County servers and fiber optic communications lines. 2.2 Assumptions This EOP is based on the following assumptions and limitations: Essential County services will be maintained as long as conditions permit. An emergency will require prompt and effective response and recovery operations by County emergency services, disaster relief, volunteer organizations, and the private sector. All key emergency response staff are trained and experienced in operating under the NIMS/ICS protocol. Each responding County agency will utilize existing directives and procedures in responding to major emergencies and disasters. Environmental, technological, and civil emergencies may be of a magnitude and severity that require State and federal assistance. Considering shortages of time, space, equipment, supplies, and personnel during a catastrophic disaster, self-sufficiency will be necessary for the first hours or days following the event. Local emergency planning efforts focus on accommodating residents while preparing for changes in population trends throughout the year. However, significant increases to the local population may introduce challenges in meeting the needs of nonresidents and other travelers during an emergency or disaster. All or part of the County may be affected by environmental and technological emergencies. A terrorist-related incident or attack may occur without warning. If such an attack occurs, the County could be subject to radioactive fallout or other hazards related to weapons of mass destruction. In accordance with national nuclear civil protection policy, two options have been developed to counteract such a threat: population protection and shelter-in-place programs. Outside assistance will be available in most major emergency/disaster situations that affect the County. Although this plan defines procedures for coordinating such assistance, it is essential for the County to be prepared to carry out disaster response and short-term actions on an independent basis. Control over County resources will remain at the County level even though the Governor has the legal authority to assume control in a State Declaration of Emergency. County communication and work centers may be destroyed or rendered inoperable during a disaster. Normal operations may be disrupted during a general emergency; however, the County can still operate effectively if public officials, first responders, employees, volunteers, and residents are: o Familiar with established policies and procedures; 2-5
Clark County EOP Basic Plan 2. Situation and Assumptions o Assigned pre-designated tasks; o Provided with assembly instructions; and o Formally trained in the duties, roles, and responsibilities required of them during emergency operations. 2-6
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Clark County EOP Basic Plan 3. Concept of Operations 3 Concept of Operations Section 3 of the EOP states the County’s response and recovery priorities, provides concepts to guide the County through the phases of emergency operations, and provides a guide for multi- jurisdictional coordination and incident command. 3.1 General The County is responsible for emergency management and developing plans to aid in protecting the lives and property of individuals within their jurisdictions. This EOP provides a concept of operations for managing emergency response when individual response agencies are reaching or have exceeded their capabilities to respond to an emergency. The concept of operations is scalable and adaptable and may also be used during non-routine incidents or pre-planned events when the normal organization and functions of County government are determined insufficient to effectively meet potential response requirements. 3.2 Emergency Management Mission Areas 3.2.1 Response and Recovery Priorities This plan adheres to the emergency management principle of all-hazards planning, which is based on the fact that most responsibilities and functions performed during an emergency are not hazard-specific. The focus of this EOP is response and short-term recovery actions. Nevertheless, this plan impacts and is informed by activities conducted before and after emergency operations take place and is designed to assist the County in the following five mission areas (see Figure 3-1). 3-1
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Clark County EOP Basic Plan 3. Concept of Operations Figure 3-1 Emergency Management Mission Areas Prevention To avoid, intervene, or stop an incident from occurring in order to protect lives and property Recovery Protection To restore vital services; To reduce the vulnerability of personal, social, and economic Critical Infrastructure and Key wellbeing of citizens; and Resources by deterring, communities to pre-event or mitigating, or neutralize terrorist updated conditions. attacks, major disasters, and other emergencies Response Mitigation To address the short-term and To comprehensively reduce direct effects of an incident, hazard related losses with the including immediate actions to goal of ensuring the safety and save lives, protect property, and security of citizens, meet basic human needs infrastructure protection, and economic stability 3.2.1.1 Response Response activities within the County are undertaken immediately after an incident. The County’s response priorities are defined below: 1. Lifesaving: Efforts to save lives and operations that minimize risks to public health and safety. 2. Property: Efforts to reduce impacts to critical infrastructure and minimize property damage. 3. Environment: Efforts to mitigate long-term impacts to the environment. 3.2.1.2 Recovery Recovery operations are the actions taken to restore vital services, help citizens resume self- sufficiency, and help communities return to pre-event or “new normal” conditions. Short-term recovery involves the restoration of critical services such as communications, water supply, sewage service, emergency medical capabilities, and electricity, as well as garbage and debris removal. The County’s short-term recovery priorities are defined below: 1. Initial Damage Assessment (DA): Determine structural impacts to the County. 2. Debris Removal: Coordinate debris clearance, collection, and removal. 3-2
Clark County EOP Basic Plan 3. Concept of Operations 3. Infrastructure Restoration: Facilitate restoration of critical infrastructure. 3.3 State Readiness Levels Table 3-1 presents the State of Nevada’s readiness levels. The readiness levels are based on NIMS incident types and associated characteristics used in determining if a local government needs external resources and in State declarations of emergencies. Table 3-1 Readiness Levels Level Characteristics Standard operations are occurring that do not require assistance to any jurisdiction. Nevada Steady Department of Public Safety, Division of Emergency Management (NDEM) personnel State involvement consists only of the Duty Officer to respond to and requests and to monitor the situation. The incident can be handled with one or two single resources with up to six personnel. Command and General Staff positions (other than the State Emergency Operations Type V Center [SEOC] State Emergency Response Team Chief) are not activated. The incident is contained within the first operational period and often within an hour to a few hours after resources arrive on the scene. Examples include a vehicle fire, an injured person, or a police traffic stop. Command and General Staff functions are activated only if needed. Several resources are required to mitigate the incident. The incident is usually limited to one operational period in the control phase. The agency administrator may have briefings and ensures the complexity analysis and Type IV delegations of authority are updated. No written Incident Support Plan (ISP) is required, but documented operational briefings will be completed for all incoming resources. The role of the SEOC SERT Chief includes operational plans including objectives and priorities. When capabilities exceed initial emergency response, the appropriate Incident Command System (ICS) positions should be added to match the complexity of the incident. Some or all of the Command and General Staff positions may be activated; Essential Support Functions (ESFs), as well as Division/Group supervisor and/or Unit Leader Type III level positions, may be assigned. A Type 3 Incident Management Team (IMT) or incident command organization manages initial action incidents with a significant number of resources, an extended attack incident until containment/control is achieved, or an expanding incident until transition to a Type II or Type I team. The incident may extend into multiple operational periods. A written ISP may be required for each operational period. 3-3
Clark County EOP Basic Plan 3. Concept of Operations Table 3-1 Readiness Levels Level Characteristics This type of incident extends beyond the capabilities of local control and is expected to go into multiple operational periods. A Type II Incident may require the response of resources out of area, including regional and/or national resources, to effectively manage the operations, command and general staffing. Type II Most or all of the Command and General Staff positions are filled, as are ESF positions. A written ISP is required for each operational period. The number of operations personnel normally does not exceed 200 per operational period. The SEOC SERT Chief is responsible for the incident complexity analysis, agency administrator briefings, and the written delegation of authority. This type of incident is the most complex, requiring national resources to safely and effectively manage and operate. All Command and General Staff, ESF positions are activated. The number of operations personnel often exceeds 500 individuals per operational Type I period and total incident personnel will usually exceed 1000. The agency administrator will have briefings, and ensures that the complexity analysis and delegation of authority are updated. on the local jurisdiction, requiring additional staff for office administrative and support functions. Source: Nevada SCEMP 3.4 Incident Management Upon implementation of all or part of this EOP, the Incident Commander (or designee) will immediately take the following actions: (Some of these are IC duties and some are EM duties) Alert threatened populations and initiate evacuation as necessary. Initiate emergency sheltering procedures with the American Red Cross (ARC) and other community partners, if evacuation procedures are activated. Instruct appropriate County emergency service providers to activate necessary resources. Assign radio frequencies and communications equipment, implement a communications plan, and confirm interoperability among EOC staff and response agencies. Request the Board of Commissioners to prepare and submit a formal declaration of emergency through the Office of Emergency Management when it is determined that local resources will not meet the needs of local emergency operations. Prepare to staff the County MACC as appropriate for the incident with maximum 12-hour shifts. Deploy County personnel and support staff to restore normal activity and provide essential community services as soon as possible following the emergency. 3-4
Clark County EOP Basic Plan 3. Concept of Operations 3.4.1 Implementation of the EOP When an emergency situation arises, and it is determined that the normal organization and functions of County government are insufficient to effectively meet response requirements, the Emergency Manager may implement the EOP as deemed appropriate for the situation or at the request of an on-scene Incident Commander. In addition, the Emergency Manager may partially or fully activate and staff the MACC based on an emergency’s type, size, severity, and anticipated duration. An emergency proclamation is not required in order to implement the EOP or activate the MACC. Upon identifying the need to activate the EOP and/or MACC, a call-out notification will be made depending on the activation level (discussed in Section 5.4.1): the Incident Commander will notify the Emergency Manager. If the Emergency Manager cannot be reached, notification will be made to the Assistant Emergency Manager. The Emergency Manager will take appropriate and responsive actions that may range from monitoring the situation for possible escalation to directing a partial or full MACC activation. Once notified that the MACC has been activated and/or an emergency has been declared, all involved agencies will implement their respective plans and procedures and provide the Emergency Manager with the following information: Operational status. Readiness and availability of resources. Changing conditions and status of resources (personnel, equipment, facilities, supplies, etc.). Significant concerns and issues dealing with potential or actual loss of life or property. Refer to the immediate actions checklist for further information on initial actions to be taken by the Emergency Manager (or designee) upon implementation of all or part of this EOP. 3.4.2 Alert and Warning Warnings, emergency information and notifications, or disaster reports received by County personnel will be relayed to the Emergency Manager via the Las Vegas Combined Communications Center, which serves as the primary receiver of 9-1-1 calls. Response personnel will communicate and receive notifications using traditional communications technology, such as landline and cellular telephones, faxes, pagers, internet/email, and radio throughout the duration of response activities as long as these resources are available. Emergency notification procedures are established among the response community, and call-down lists are updated and maintained by each agency. External partners will be notified and coordinated through the MACC, if activated and as appropriate. In addition, alerts and warnings are critical to informing the public on an imminent threat. Electronic news media such as radio, television, and the internet will serve as the primary sources of emergency information for the public. All alert and warning functions will be managed through the Office of Emergency Management, serving as the local warning point. Additional alert and warning resources to protect the public include: The Nevada EAS is used to transmit warning messages and instructions from local government to broadcasters. 3-5
Clark County EOP Basic Plan 3. Concept of Operations The Integrated Public Alert and Warning System (IPAWS) employs various electronic systems, including the Wireless Emergency Alert (WEA) to alert the public. The local National Oceanic and Atmospheric Administration (NOAA) weather radio station broadcasts weather watches and warnings, as issued by the National Weather Service. The Las Vegas National Warning System Weather Forecast Office will also issue weather warning messages. The SEOC may issue warnings to the County that will also be relayed using existing alert and warning resources. Business and industry loud speakers and notifications, as appropriate. See the Nevada State Emergency Alert System Plans for more details. See ESF 2 – Communications for more details. 3.4.3 Communications The ability of responders from different agencies and disciplines to work together depends greatly on their ability to communicate with each other. Plain language is essential to first responder and public safety and will be used by all County personnel during emergencies. The use of common terminology enables emergency responders, MACC personnel, and County staff, as well as personnel from neighboring jurisdictions or the State, to communicate clearly with each other and effectively coordinate response activities, regardless of an incident’s size, scope, or complexity. The Clark County IT Telecommunications Division provides centralized coordination to support enhanced communications capabilities. Local county, city, state and federal network links are fully established to support emergency response and recovery activities to include redundant systems. These systems are maintained and regularly monitored by the Clark County IT Telecommunications Division and the Southern Nevada Area Communications Council (SNACC). Other networks include: Individual amateur radio operators. Radio Amateur Civil Emergency Service is a Federal Communications Commission- sponsored program composed of amateur radio operators who, under declared emergencies, have exclusive use of specific radio frequencies to supplement state and local government communications systems in emergencies. Telecommunications and communications vendors with County contracts. Business/industry/volunteer group radio systems. Each department and agency involved in emergency operations is responsible for maintaining their own communication systems. See ESF 2 – Communication for more information regarding how these systems are accessed, managed, and operated throughout an emergency’s duration. 3-6
Clark County EOP Basic Plan 3. Concept of Operations 3.4.3.1 Interoperability Interoperability is the ability of public and private agencies, departments, and other organizations to operate and communicate effectively together through the use of systems, personnel, and equipment. In recognition that successful emergency management and incident response operations require the continuous flow of critical information among jurisdictions, disciplines, organizations, and agencies, interoperability plans or procedures should be developed that include training and exercises, SOPs, new technology, and considerations of individual agency governance, as well as consideration of use within the stressful and often chaotic context of a major response. Interoperable voice, data, or video-on-demand communications systems allow emergency management/response personnel to communicate within and across agencies and jurisdictions in real time, when needed, and when authorized. Interoperable communications among local agencies within Clark County in support of law enforcement, fire, emergency medical, emergency management and other response agencies are supported by the respective Information Technology Departments for each agency, and fall under ESF 2 in the MACC organizational structure. 3.4.4 Situational Awareness and Intelligence Gathering Situational awareness and intelligence gathering are necessary to maintain a common operating picture among response agencies and are the basis for emergency alert and warning (when an incident alert is not received by an outside agency). Situational awareness is the ongoing process of collecting, analyzing, and sharing information across agencies and intergovernmental levels, and the private sector. Intelligence gathering is the collecting of security and operational information, such as severe weather forecasts issued by the National Weather Service. Intelligence gathering may also be used to detect, prevent, apprehend, and prosecute criminals planning terrorist incidents. On a day-to-day basis, and during low-level incidents when the MACC is not fully activated, the County, primary agencies, and supporting response agencies will: Be aware of their surroundings and identify and report potential threats and dangerous situations. Share and evaluate information from multiple sources. Integrate communications and reporting activities among responding agencies. Monitor threats and hazards. Share forecasting of incident severity and needs. If the EOC is activated, the Planning/Intelligence Section Chief within the MACC will lead situational awareness and intelligence gathering activities and functions, unless otherwise designated. If a criminal or terrorist incident is suspected, the Las Vegas Metro Police Department will notify the State Fusion Center. During a terrorist incident, the Fusion Center may support situational awareness and intelligence gathering functions. 3.4.4.1 Cyber Security Cyber security is an additional concern during both normal operations and emergency situations. Information Technology (IT) specialists are involved in MACC security protocols and the 3-7
Clark County EOP Basic Plan 3. Concept of Operations following tasks have been addressed through county-wide cybersecurity incident response planning and the cybersecurity annex to this EOP: Develop a cyber security system: Malware and viruses can allow hackers to access confidential and proprietary information within the MACC network. Technology departments are developing cyber security tools to prevent such attacks. Identify weaknesses throughout the system: IT specialists are identifying areas that are especially prone to attack or have inherent weaknesses. Information stored online can have considerable vulnerability to attacks, and steps are being taken to lessen this vulnerability. Establish web access policies: Personnel are educated on the risks posed by certain types of websites and the risks of opening suspicious emails. In addition, policies are in place to decrease the likelihood of a security breach. In addition, the Nevada Office of Cyber Defense Coordination within the Department of Public Safety serves as the primary State contact for cyber security planning and coordination. Refer to the County’s Cyber Security Annex for additional details. 3.4.5 Emergency Public Information Emergency public information involves developing, coordinating, and disseminating information to the public, coordinating officials, and incident management and responders under all hazard conditions. To ensure that appropriate information is distributed to all populations, the Public Communications Department within the County Manager’s Office has been designated to lead public information efforts and develop public and private partnerships, including: Organize media events and photo opportunities. Develop and approve all news releases. Interact with the media for all interviews. Provide formal and informal media training for all County employees. Manage the County’s social media sites and website. Manage government access cable television news station. These efforts help provide overall guidance of emergency public information message development, standards of practice, and evaluation tools and help refine public information plans and procedures. The Public Communications Department maintains two Public Information Officers (PIOs) on staff, as well as a webmaster, social media lead, and media relations specialists. In addition, several County departments have PIOs. Additional public information staffing and resources may be available from the State and Federal levels, and interpreters are available through agreements through the Las Vegas Urban Area. The PIO is a member of the MACC Command Staff responsible for interfacing with the public, media, and other agencies during all emergency mission phases. During an emergency, the PIO gathers, verifies, coordinates, and disseminates accurate, accessible, and timely information and is an important link between the EMO and the community. The information the PIO provides to 3-8
Clark County EOP Basic Plan 3. Concept of Operations a community can call people to action, educate and inform, change behavior and attitudes, create a positive impression of the County’s EMO, and prepare the community for an emergency. See Section 5.5.2 for additional information regarding PIO responsibilities and Section 5.3.4 for information regarding establishing a Joint Information Center. 3.4.5.1 Methods of Public Information Dissemination Clear, accurate, and consistent information must be disseminated to the public during an emergency in order for the public to take appropriate protective actions. The information must be distributed in a variety of methods to ensure accessibility and comprehensive penetration of the message. Methods of public information dissemination include the following: Press releases – A press release is a prepared written news release that uses current data and information. Media briefing or conference – A briefing is an exchange of information on a single topic and typically includes a question-and-answer period, whereas a conference is a gathering of media where reporters expect to be able to ask questions on a variety of topics. Print Media – Print media, including newspapers and magazines, allow PIOs to disseminate public information, such as detailed information, background, and input from subject matter experts. Radio – In addition to warnings issued by the EAS, radio allows PIOs to release audio clips and sound bites to the public. Television – PIOs may utilize television to disseminate visuals, sound bites, and graphics to the public. Internet – The internet is a dynamic communication conduit that includes webpages, RSS feeds, and email and can be used as a strategic path for sharing information during an emergency. Newsletters/Mailers – Information sent directly to the public can provide details on events and activities as well as background information on the County’s emergency management programs. Social Media – Web-based platforms may be used for alerting the public in the sudden onset of and rapidly developing disasters, directly communicating with large groups of constituents, building situational awareness, fostering transparency and accountability, obtaining feedback, and responding quickly to rumors and misinformation. Common types of social media are: o Blogs; o Social networking (e.g., Facebook, Twitter); o Media sharing (e.g., YouTube, Flickr, Pinterest, Instagram); and o Wiki. Call Center – May be used as a way to divert unnecessary calls away from the 9-1-1 system, gather information to increase situational awareness of the incident, and disseminate emergency public information. 3-9
Clark County EOP Basic Plan 3. Concept of Operations Each distribution method has strengths and weaknesses. The PIO must determine the best methods of media distribution to reach all populations within the County and must ensure that the weakness of each system is covered by the strength of another. Additionally, the PIO must ensure that all public communications are accessible to all residents and visitors, regardless of physical or language barriers, including vulnerable populations with access and functional needs. All public communications must be accurate, consistent, and coordinated to avoid public confusion. Pre-planning, message maps, easily adapted messages for recording, and creating partnerships can help the PIO determine what message formats and dissemination methods will be the most accessible to the County population. See ESF 15 – External Affairs for more details. 3.4.6 Resource Management When the MACC is activated, the Logistics and Planning Sections have primary responsibility for coordinating the resource management effort and, under emergency conditions, have authority to establish priorities for the assignment and use of all County resources. The Office of Emergency Management Resource Coordinator shall serve as the Resource Manager within the MACC and tasked with planning, organizing, and carrying out resource management activities throughout the emergency situation. Resources will be allocated according to the following guidelines: When activated, the MACC will track resources through the WebEOC Resource Management tool. Deploy resources according to the following priorities: 1. Protection of life 2. Protection of responding resources 3. Protection of public facilities 4. Protection of private property Distribute resources so that the most benefit is provided for resources expended. The District Attorney’s Office, Purchasing Director, and Chief Financial Officer will support determination of fiscal and administrative guidelines, policies, and statutes surrounding procurement in an emergency setting. Support PIO and/or Public Communications Officer to coordinate citizen appeals for assistance at the MACC or Joint Information Center (JIC). Activate mutual aid agreements as necessary to supplement local resources. Coordinate requests to business and industry partners to lease and/or purchase additional needed equipment. 3.4.6.1 Resource Typing The County will utilize resource typing when appropriate, which is a method for standardizing equipment requests and managing resources during an incident in accordance with NIMS. A 3-10
Clark County EOP Basic Plan 3. Concept of Operations resource-typed list can increase the usefulness of the tools requested during an emergency and may reduce costs by eliminating orders for equipment that are inaccurate or inappropriate for the situation. Response personnel and support staff are trained and exercised using resource typing lists to ensure familiarity with the standard terminology for commonly requested resources. 3.4.6.2 Credentialing of Personnel At this time, the County has not fully implemented a formalized credentialing program. Should one be implemented, it will be developed with technical assistance from NDEM and will provide for documenting personnel, and authenticating and verifying their qualifications. 3.4.6.3 Volunteer and Donations Management Following a disaster, members of the public may offer unsolicited assistance and support. The County’s established Volunteer and Donation Management (VDM) program is supported by a Volunteer and Donations Management Plan that outlines the following: Analysis of VDM needs. Determination of VDM support plans. Implementation of VDM support plans. Continued VDM support. Demobilization of resources. See ESF 6 – Mass Care and Human Services for more details. 3.4.7 Access and Functional Needs Populations Access to emergency services shall not be denied on the grounds of color, national origin, sex, age, sexual orientation, or functional needs. Access and Functional Needs Populations (also referred to as vulnerable populations and special needs populations) are members of the community who experience physical, mental, or medical care needs and who may require assistance before, during, and after an emergency incident after exhausting their usual resources and support network. Examples of individuals who have Access and Functional Needs include, but are not limited to: Individuals who are deaf or hard of hearing. Individuals with impaired vision. Individuals with limited English proficiency. Children and the elderly. Individuals without vehicles. Individuals with special dietary needs. Individuals who experience physical disabilities. Individuals with medical equipment requiring power (e.g., ventilators). Pregnant women. 3-11
Clark County EOP Basic Plan 3. Concept of Operations Persons with Access and Functional Needs within the County have the primary responsibility for minimizing the impact of disasters through personal preparedness activities. The County will make every effort to comply with Title II of the Americans with Disabilities Act (ADA) and other applicable laws related to emergency and disaster-related programs, services, and activities for individuals with disabilities and with Access and Functional Needs. 3.4.7.1 Emergency Communications Access and Functional Needs Populations may require targeted outreach following an incident. The County’s PIO and JIC will ensure that public messaging and communications are accessible to these populations through targeted tactics, including: Provide certified sign language interpreters for individuals who are deaf or hard of hearing, as available (use of signage if personnel are unavailable). Provide alternatives to signage for individuals who are blind or have poor vision (braille, support personnel, recordings). Provide translation services for persons with limited English proficiency or for non-English- speaking individuals. 3.4.7.2 Evacuation Support Evacuations can be difficult for all members of the community, and especially difficult for those with Access and Functional Needs. The County EMO will support these populations through targeted tactics including: Ensure that emergency communications procedures identified in Section 3.4.7.1 are integrated into evacuation orders. Provide accessible transportation services through the Regional Transportation Commission and Clark County School District and other service providers. Support individuals to contact their families and/or care providers. 3.4.7.3 Sheltering Access and Functional Needs Populations may require support within shelters that cannot be provided at a number of potentially feasible shelter locations. As such, all general population shelters within the County should be outfitted to support these populations, including: Equipped with accessible resources (i.e., ADA accessible bathrooms, living areas, showers, etc.). Staffed with support personnel trained to provide care to Access and Functional Needs Populations (i.e., personal care providers, service animals, etc.). See ESF 6 – Care and Shelter for additional details. 3.4.7.4 Children and Disasters Planning and preparing for the unique needs of children is of utmost concern to the County, and, whenever possible, the County will consider preparedness, evacuation, shelter operations, and public outreach and education activities that identify issues particular to children. 3-12
Clark County EOP Basic Plan 3. Concept of Operations Individuals with children have the primary responsibility for minimizing the impact of disasters on themselves and their children through personal preparedness activities. To the greatest extent possible, County Family Services will assist in carrying out this responsibility by providing preparedness information, emergency public information, and critical public services. 3.4.8 Animals in Disaster While the protection of human life is paramount, the need to care for domestic livestock and/or companion animals plays into decisions made by people affected by disasters. Preparing for the care of animals during a disaster is the responsibility of owners. However, the County may coordinate with local animal owners, veterinarians, and animal advocacy groups and charities sponsored by private organizations to address animal-related issues that arise during an emergency. In addition, the Southern Nevada Health District (SNHD) through volunteers with the Medical Reserve Corp, is minimally available to support animal shelter operations and resource needs. The County may elect to coordinate a volunteer group to lead animal evacuation and shelter planning needs as able. If local resources are insufficient to meet the needs of animals during a disaster, the County may request assistance through NDEM. The County maintains a Household Pets and Service Animals Appendix, which outlines five main components to address the needs of animals in disaster. These components are as follows: Animal transportation support. Shelter operations. Veterinary care. Search and rescue. Emergency feeding. See the ESF 6 Annex, Household Pets and Service Animals Appendix for more details. 3.4.9 Demobilization As the emergency situation progresses and the immediate response subsides, a transition period will occur during which emergency responders will hand responsibility for emergency coordination to agencies involved with short- and long-term recovery operations. The following issues will be considered when demobilizing: Identification of surplus resources and probable resource release times. Released or demobilized response resources as approved by the on-scene Incident Commander and/or MACC Manager. Repair and maintenance of equipment, if necessary. The Emergency Manager, with advice from the on-scene Incident Commander, will determine when a State of Emergency no longer exists, emergency operations can be terminated, and normal County functions can be restored. 3-13
Clark County EOP Basic Plan 3. Concept of Operations 3.5 Transition to Recovery Once immediate response activities have been completed, the County will turn towards recovery to restore government function and community services. Certain recovery activities may begin prior to the completion of all response activities. For example, restoration of lifeline utilities may commence while emergency sheltering is still ongoing. It is the responsibility of all levels of government to assist the public and private sectors with recovery from disaster. A widespread disaster may disrupt employment, interrupt government services, impact the ability of businesses to function, and impact tax revenues within the County. This EOP is not a recovery plan; however, the County recognizes that response and recovery activities often take place concurrently until life safety and emergency protective actions are completed. Recovery planning should begin as soon after start of the incident as possible, as assigned to personnel within the MACC. Recovery plans should align with the provisions of Chapter 3.04, Clark County Code. See ESF 14 – Recovery for more information. Figure 3-2 Disaster Recovery Continuum Source: National Disaster Recovery Framework Short-term recovery operations take place in the days to weeks following an incident and focus on stabilizing activities. This phase of recovery involves restoring vital services to the community and providing for the basic needs of the public, such as bringing necessary lifeline systems (e.g., power, communication, water and sewage, disposal of solid and hazardous wastes, or removal of debris) to an acceptable standard while providing for basic human needs (e.g., food, clothing, and shelter). Once stability is achieved, the County can concentrate on intermediate and long-term recovery efforts, which focus on restoring the community to a “new normal” or improved state. Short-term recovery activities may include maintaining shelters, establishing a Family Assistance Center, and coordinating hotlines and other public information methods. Intermediate recovery operations take place in the weeks to months following an incident and focus on rebuilding activities. This phase of recovery involves repairing damaged infrastructure 3-14
Clark County EOP Basic Plan 3. Concept of Operations and buildings; providing financial, social, and psychological support to community members; and mitigating future risks. Intermediate recovery activities may include maintenance of a Family Assistance Center and establishment or maintenance of a Resiliency Center and related public information. Long-term recovery operations take place in the months to years following an incident and focus on revitalizing activities. This phase of recovery addresses complete redevelopment and revitalization of the impacted area; continued rebuilding activities; and a focus on building self- sufficiency, sustainability, and resilience. Long-term recovery may also include maintenance of a Resiliency Center. During the recovery period, the County will review and implement mitigation measures, collect lessons learned and share them within the emergency response community, and reassess this EOP, including annexes, to identify any unanticipated issues or problems and take corrective actions. 3-15
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Clark County EOP Basic Plan 4. Roles and Responsibilities 4 Roles and Responsibilities Section 4 identifies roles and responsibilities for staff and agencies that are part of the County’s emergency management structure and for departments and agencies at all levels of government, and community partners that may perform emergency functions under the EOP. 4.1 General Agencies and response partners may have various roles and responsibilities throughout an emergency’s duration. Therefore, it is particularly important that the local command structure be established to support response and recovery efforts and maintain a significant amount of flexibility to expand and contract as the situation changes. Typical duties and roles may also vary depending on the incident’s size and severity of impacts, as well as the availability of local resources. Thus, it is imperative to develop and maintain depth of qualified staff within the command structure and response community. Primary roles involved during the initial emergency response will focus on first responders, such as fire services, law enforcement services, and public works agencies. Depending on the type of incident, initial response also may include hospitals, the Southern Nevada Health District, and hazardous material teams. In all emergencies, saving and protecting human lives is the top priority of the County and emergency response personnel. Other departments that may be involved in emergency response have emergency functions that are similar to their normal duties. Each department is responsible for developing and maintaining its own procedures for carrying out these functions during an emergency. Specific responsibilities are outlined below, as well as in individual annexes. 4.2 Emergency Management Organization For the purposes of this plan, the County’s emergency management structure will be referred to generally as the EMO. Roles and responsibilities of individual staff and agencies are described throughout the plan to further clarify the County’s emergency management structure. The Emergency Manager may, depending on the size or type of incident, delegate the authority to lead response and recovery actions to other County staff. Additionally, some authority to act in the event of an emergency may already be delegated by ordinance or by practice. As a result, the organizational structure for the EMO can vary depending upon the location, size, and impact of the incident. The EMO is divided into two general groups, organized by function—the Policy Group and Emergency Response Agencies. 4-1
Clark County EOP Basic Plan 4. Roles and Responsibilities 4.2.1 Policy Group Primary County Entities: Board of Commissioners, County Manager, District Attorney, Emergency Manager, and Department heads, as appropriate The Policy Group may include representation from each County department with primary responsibilities during an event. The Policy Group is responsible for the activities conducted within its jurisdiction. The members of the group include both elected and appointed executives with legal responsibilities. Key general responsibilities for local elected and appointed officials include: Establishing strong working relationships with local jurisdictional leaders and core private- sector organizations, voluntary agencies, and community partners. Leading and encouraging local leaders to focus on preparedness by participating in planning, training, and exercises. Supporting staff participation in local mitigation efforts within the jurisdiction, including the private sector, as appropriate. Understanding and implementing laws and regulations that support emergency management and response. Ensuring that local emergency plans take into account the needs of: o The jurisdiction, including persons, property, and structures; o Access and Functional Needs Populations, including unaccompanied children and those with service animals; and o Individuals with household pets. Leading and encouraging all citizens (including Access and Functional Needs Populations) to take preparedness actions. Encouraging residents to participate in volunteer organizations and training courses. 4.2.1.1 Board of Commissioners The ultimate responsibility for policy, budget, and political direction for the County government is borne by the Board of County Commissioners. During emergencies, this responsibility includes encouraging citizen involvement and citizen assistance, issuing policy statements as needed to support actions and activities of recovery and response efforts, and providing the political contact needed for visiting State and federal officials. Additionally, the Board of Commissioners will provide an elected liaison with the community and other jurisdictions. In the event that proclamation of emergency is needed, the Board of Commissioners will initiate and terminate the State of Emergency through a proclamation. General responsibilities of the Board of Commissioners include: Establishing emergency management authority by County resolution. Adopting this EOP and other emergency management-related resolutions. 4-2
Clark County EOP Basic Plan 4. Roles and Responsibilities Declaring a State of Emergency and providing support to the on-scene Incident Commander in requesting assistance through the County. Acting as liaison to the community during activation of the MACC. Acting on emergency funding needs. Attending PIO briefings. Other elected officials may have responsibilities related to their elected status and should be kept updated regarding activities that relate to their roles. 4.2.1.2 County Manager The County Manager is responsible for continuity of government, overall direction of administrative emergency operations, and dissemination of public information, including the following tasks: Ensuring that all departments develop, maintain, and exercise their respective service annexes to this plan. Supporting the overall preparedness program in terms of its budgetary and organizational requirements to the extent there are funds available. Implementing the policies and decisions of the governing body. Ensuring that plans are in place to protect and preserve County records. 4.2.1.3 Emergency Manager The Emergency Manager has the day-to-day authority and responsibility for overseeing emergency management programs and activities. The Emergency Manager works with the Policy Group to ensure that there are unified objectives with regard to the County’s emergency plans and activities, including coordinating all aspects of the County’s capabilities. The Emergency Manager coordinates all components of the local emergency management program, including assessing the availability and readiness of local resources most likely required during an incident and identifying and correcting any shortfalls. In particular, the Emergency Manager is responsible for: Serving as staff advisor to the Board Commissioners and County Manager for emergency matters. Coordinating the planning and general preparedness activities of the government and maintenance of this plan. Analyzing the emergency skills required and arranging the training necessary to provide those skills. Preparing and maintaining a resource inventory (including call-down lists). Ensuring the operational capability of the MACC. Activating the MACC. Keeping the Board of Commissioners and County Manager apprised of the County’s preparedness status and anticipated needs. 4-3
Clark County EOP Basic Plan 4. Roles and Responsibilities Serving as day-to-day liaison to NDEM. Maintaining liaison with organized emergency volunteer groups and private agencies. 4.2.1.4 County Department Heads Department and agency heads collaborate with the Policy Group during development of local emergency plans and provide key response resources. County department and agency heads and their staffs develop, plan, and train to learn internal policies and procedures for meeting response and recovery needs safely. They also make staff available to participate in interagency training and exercises to develop and maintain the necessary capabilities, as well as clearly reinforce preparedness expectations. Department and agency heads not assigned a specific function in this plan will be prepared to make their resources available for emergency duty at the direction of the County Manager. 4.2.2 Responsibilities of All Departments Individual departments are an integral part of the emergency organization. While some departments’ staff comprises emergency response personnel, the majority of County departments focus on supporting emergency response personnel and/or the continuity of services they provide to the public. All County departments are responsible for: Supporting MACC operations to ensure that the County is providing for the safety and protection of the citizens they serve. Establishing, in writing, an ongoing line of succession and/or delegation of authority for each department; this document must be made known to department employees, and a copy must be filed with the County Manager. Developing alert and notification procedures for department personnel. Developing guidelines to implement assigned duties specified by this plan. Tracking incident-related costs incurred by the department, in coordination with the MACC Finance Section, if activated, and submitting expenditure reports in accordance with financial management practices. Incident-related costs may occur during response or recovery phases and may include personnel overtime, equipment used/expended, and contracts initiated. Ensuring that vehicles and other equipment are equipped and ready, in accordance with SOPs. Notifying the Emergency Manager of resource shortfalls. Identifying essential functions and developing procedures for maintaining and/or reestablishing services provided to the public and other County departments. Assigning personnel to the MACC, as charged by this plan. Developing and implementing procedures for protecting vital records, materials, and facilities. Promoting family preparedness among employees. 4-4
Clark County EOP Basic Plan 4. Roles and Responsibilities Ensuring that staff complete required training (including required NIMS and ICS training). Dedicating staff time for participation in training exercises. Preparing and maintaining supporting SOPs and annexes (including incorporation of NIMS components, principles, and policies). 4.2.3 Responsibilities by Function ESFs include services required for an effective emergency management program, of which response is a key element. ESFs are performed by agencies including fire departments/districts; law enforcement; Emergency Medical Service (EMS) providers; and public health, environmental health, and public works departments. Agencies with responsibilities under an ESF may serve in one of the following roles: Primary Agency(s) – Identify lead agencies for emergency functions based on the agency’s coordinating responsibilities, authority, functional expertise, resources, and capabilities in managing incident activities. Departments or agencies assigned as primary may not be responsible for all elements of a function and will coordinate with primary agencies at other levels of government and supporting agencies to ensure operational continuity. Supporting Agency(s) – Identify agencies with substantial support roles during major incidents. Community Partners – Identify nongovernmental organizations that provide subject matter expertise and support emergency operations. State and Federal Agencies – Identify the appropriate primary agencies at both the State and federal levels. 4.2.3.1 Transportation Primary County Agency: Public Works Department – Road Division Supporting County Agencies: Clark County School District, Regional Transportation Commission, Department of Aviation, Emergency Management, Las Vegas Metropolitan Police Department, Finance Department, Office of Public Communications, Office of Diversity Community Partners: Solid Waste Management Companies, Energy Transmission Companies Rail Transportation Companies, Rideshare programs Primary State Agencies: Nevada Department of Transportation, Department of Public Safety, Nevada Highway Patrol Primary Federal Agency: Department of Transportation (Federal Aviation Administration; Federal Highway Administration; Federal Railroad Administration; Pipeline and Hazardous Materials Safety Administration Transportation-related responsibilities include: Monitoring and reporting the status of and any damage to the County’s transportation system and infrastructure. Identifying temporary alternative transportation solutions that can be implemented by others when County systems or infrastructure are damaged, unavailable, or overwhelmed. 4-5
Clark County EOP Basic Plan 4. Roles and Responsibilities Coordinating the restoration and recovery of County transportation systems and infrastructure. Coordinating support of emergency operations activities among transportation stakeholders within the County’s authorities and resources limitations. See ESF 1 – Transportation for more details. 4.2.3.2 Communications Primary County Agency: Information Technology, SNACC Supporting County Agencies: Office of Emergency Management, Public Works Department Office of Public Communications, Fire Department, Las Vegas Metropolitan Police Department Department of Aviation, Park Police, Public Response Office, Animal Control, Justice Court Marshals, Office of Diversity Other Supporting Community Partners: Southern Nevada Area Communications Council (SNACC) 800 MHz land mobile radio trunked system, Water Reclamation District, Las Vegas Valley Water District, Moapa Indian Law Enforcement, Las Vegas Paiute Tribe Police Department, Las Vegas Metropolitan Police Department, Incorporated SNACC System Cities (Las Vegas, North Las Vegas, Henderson, Boulder City) Amateur Radio Services/Radio Amateur Civil Emergency Services (ARES/RACES), Local, long-distance, wireless, broadband, microwave, and satellite telephone/data companies (County Information Technology Department to maintain list – see agency actions section 4.1.2), Hospitals and Ambulance Services Private Utility Companies (e.g. Nevada Power, Southwest Gas Corporation, Kern River Gas) Primary State Agencies: Department of Public Safety, Division of Emergency Management, Highway Patrol, Department of Administration, Enterprise Information Technology Services, Chief Information Officer, Department of Transportation, Gaming Control Board, National Guard92nd Civil Support Team (Unified Command Suite communications vehicle) Primary Federal Agency: Department of Homeland Security: National Protection and Programs Directorate, Office of Cybersecurity and Communications, Federal Emergency Management Agency, Department of Defense, Department of Transportation Alert and Warning Responsibilities related to alert and warning include: Monitoring emergency communications networks. Disseminating emergency alerts, as requested by the on-scene Incident Commander, MACC Manager, or PIO. Receiving and disseminating warning information to the public and key County officials. Activating the reverse dialing system. Delivering prompt, actionable, and clear information using culturally and linguistically appropriate methods to inform emergency responders and the public about recommended or required protective measures. Communication Systems Communication-related responsibilities include: Establishing and maintaining emergency communications systems. 4-6
Clark County EOP Basic Plan 4. Roles and Responsibilities Coordinating the use of all public and private communication systems necessary during emergencies. Managing and coordinating all emergency communication within the MACC, once activated. Managing and coordinating all emergency notifications to departments and officials (e.g., during transition to continuity facilities or succession notification). Coordinate with service providers to restore sufficient communications infrastructure in affected areas to support life-sustaining activities, provide basic human needs, and facilitate the transition to recovery. See ESF 2 – Communications for more details. 4.2.3.3 Public Works and Engineering Primary County Agency: Public Works Department Supporting County Agencies: Building Department -Inspection Services, Economic Development Department, Office of Emergency Management, Finance Department, Fire Department, Parks and Recreation Department, Office of Public Communications, Office of Diversity Other Supporting Community Partners: Southern Nevada Health District, Clark County Regional Flood Control District, Clark County Water Reclamation District, Las Vegas Valley Water District, Southern Nevada Water Authority, NV Energy, Southwest Gas Corporation, Kern River Gas Transmission Company, Amateur Radio Emergency Services (ARES)/Radio Amateur Civil Emergency Services (RACES), Republic Services, Nevada Water/Wastewater Agency Response Network (NVWARN) Primary State Agencies: State Public Works Board Primary Federal Agency: Department of Defense/U.S. Army Corps of Engineers, Department of Homeland Security, U.S. Forest Service (USFS), Bureau of Land Management (BLM) Responsibilities related to public works and engineering include: Conducting pre-incident and post-incident assessments of public works and infrastructure. Executing emergency contract support for life-saving and life-sustaining services. Coordinating stabilization and repair of damaged public infrastructure and critical facilities. Coordinating repair and restoration of the County’s critical infrastructure. Coordinating disaster debris management activities. See ESF 3 – Public Works and Engineering for more details. 4-7
Clark County EOP Basic Plan 4. Roles and Responsibilities 4.2.3.4 Firefighting Primary County Agency: Clark County Fire Department Supporting County Agencies: Building Fire Prevention Department, Office of Emergency Management, Finance Department, Las Vegas Metropolitan Police Department Office of Public Communications, Public Works Department, Office of Diversity Other Supporting Community Partners: Las Vegas Valley Water Authority, American Red Cross, Salvation Army, NV Energy, Southwest Gas Corporation, Amateur Radio Emergency Services (ARES)/Radio Amateur Civil Emergency Services (RACES) Primary State Agencies: Division of Forestry Primary Federal Agency: Department of Agriculture, Forest Service, Bureau of Land Management, National Weather Service Fire Services Responsibilities related to fire services include: Providing fire prevention, fire suppression, and emergency medical aid to prevent loss of life, loss of property, and damage to the environment. Providing hazardous materials spills emergency response, planning, and coordination. Conducting search and rescue operations to locate and rescue people in distress. Performing specialized rescue (e.g., water, high-angle, structural collapse), as needed and practical. See ESF 4 – Firefighting for more details. 4.2.3.5 Information and Planning Primary County Agency: Office of Emergency Management Supporting County Agencies: Office of Public Communications, Building and Fire Prevention Department, District Attorney’s Office, Clerk’s Office, Community Development, Economic Development Office, Finance Department, Fire Department, Human Resources, Information Technology Department, Parks and Recreation Department, Las Vegas Metropolitan Police Department, Public Works Department, Animal Control, Coroner’s Office, Social Services, Office of Diversity Other Supporting Community Partners: Regional Transportation Commission of Southern Nevada, Southern Nevada Health District, Clark County Regional Flood Control District, Clark 4-8
Clark County EOP Basic Plan 4. Roles and Responsibilities County Water Reclamation District, Clark County School District, Southern Nevada Water Authority, National Weather Service, American Red Cross, Salvation Army United Blood Services, Commercial Broadcasters, Cox Communications, Las Vegas Convention Center / Visitor’s Authority, Print Media, Local, Long Distance, Wireless, and Broadband Telephone/Data Companies, Ambulance Services (air/ground) Amateur Radio Emergency Services (ARES)/Radio Amateur Civil Emergency Services (RACES), NV Energy, Southwest Gas, Kern River Gas Transmission Company Republic Services of Southern Nevada Primary State Agencies: Nevada Division of Emergency Management Primary Federal Agency: U.S. Department of Homeland Security/ FEMA Multi-Agency Coordination Center The County Emergency Manager is responsible for maintaining the readiness of the MACC, which serves in the place of an EOC, even during single jurisdiction activations, identifying support staff, and ensuring that they are adequately trained to perform their position duties. Departments will be requested to designate personnel who can be made available to be trained by Office of Emergency Management staff and to work in the MACC during an emergency. Other departments may be requested to provide assistance in an emergency. The following tasks are necessary for the County to activate and utilize the MACC to support and coordinate response operations during an emergency: Providing coordination of resources and emergency communications at the request of the on-scene Incident Commander. Maintaining contact with neighboring jurisdictions. Maintaining the MACC in an operating mode, as required by the incident, or ensuring that the MACC space can be converted into an operating condition. Requesting department representatives (by title) to report to the MACC and developing procedures for crisis training. Activating and deactivating ESFs as required by the incident. Coordinating an effective response among ESFs when an emergency occurs. Providing support to ESFs as requested. Ensuring that MACC personnel operate in accordance with ICS. Ensuring accurate record keeping. Developing and identifying duties of staff, use of displays and message forms, and procedures for MACC activation. Additional information technology resources that may be utilized are WebEOC, EmTrack, Geographic Information Systems (GIS) and associated tools. See Chapter 5 – Command and Control and ESF 5 – Information and Planning for more details. 4-9
Clark County EOP Basic Plan 4. Roles and Responsibilities 4.2.3.6 Mass Care, Emergency Assistance, Housing and Human Services Primary County Agency: Parks and Recreation Department, Family Services Department, Social Service Department, Office of Emergency Management Supporting County Agencies: Animal Control – Administrative Services Department Real Property Management Department, Building and Fire Prevention Department, Human Resources Department, Finance Department, Fire Department, Office of Public Communications, Public Works Department, Las Vegas Metropolitan Police Department Justice Courts, Office of Diversity Other Supporting Community Partners: Las Vegas Convention Center and Visitors Authority, Las Vegas Valley Water District, Regional Transportation Commission of Southern Nevada Southern Nevada Health District, Clark County School District, Ambulance Services (air/ground), American Red Cross, Blood Donation and Blood Bank Services Salvation Army, Trauma Intervention Program of Southern Nevada, Inc., Volunteer Organizations Active in Disasters, Humane Society and other local animal nonprofit organizations Primary State Agencies: Nevada Division of Emergency Management, Southern Nevada Adult Mental Health Services (Nevada Division of Public and Behavioral Health), Nevada Department of Agriculture (livestock) Primary Federal Agency: U.S. Department of Health and Human Services, Department of Homeland Security / Federal Emergency Management Agency The Department of Parks and Recreation, Family Services Department, Social Service Department and Office of Emergency Management with support from the ARC and other VOAD, is responsible for ensuring that the mass care needs of the affected population are met, including sheltering, feeding, providing first aid, and reuniting families. Responding to incidents frequently exceeds the County’s resources. Government-sponsored volunteer organizations such as Community Emergency Response Teams (CERT), Fire Corps and/or Medical Reserve Corps, and Volunteers in Police Service provide vital support to emergency response agencies in completing their assigned tasks. Coordination among established volunteer agencies is essential. The MACC Manager/Emergency Manager may initiate the convening protocol for the VOAD once specific needs have been identified. VOAD partner agencies may be deployed to provide care, comfort, supplies, and other resources as needed throughout the response and recovery phases of the incident. Unaffiliated volunteers and donors can support response efforts in many ways, and it is essential that the County plan ahead to effectively incorporate volunteers and donated goods into its response activities. Relevant operations are detailed in ESF 6 – Mass Care, Emergency Assistance, Housing and Human Services. Responsibilities related to mass care, emergency assistance, housing, and human services include: Maintaining and implementing procedures for care and shelter of displaced citizens and animals. Delivering resources and capabilities to feed and shelter displaced citizens, including those with access and functional needs (may coordinate with the ARC, Salvation Army, or other disaster relief organizations). Identifying, establishing, staffing, and equipping emergency shelters, ensuring that shelters are accessible for individuals with access and functional needs. 4-10
Clark County EOP Basic Plan 4. Roles and Responsibilities Providing emotional support to affected individuals. Coordinating support with other departments, relief agencies, and volunteer groups. Designating a coordinator/liaison to participate in all phases of the emergency management program, when necessary or as requested. Providing emergency counseling for disaster victims and emergency response personnel suffering from behavioral and emotional disturbances. Coordinating with faith-based organizations and other volunteer agencies. Identifying emergency feeding sites (coordinating with the ARC and Salvation Army). Coordinating operation of shelter facilities operated by the County, local volunteers, or organized disaster relief agencies such as the ARC. Coordinating special care requirements for sheltered groups such as unaccompanied children and the elderly. Transitioning displaced people to interim housing. See ESF 6 – Mass Care, Emergency Assistance, Housing and Human Services for more details. 4.2.3.7 Logistics Management and Resource Support Primary County Agency: Office of Emergency Management – Resource Coordinator Supporting County Agencies: Board of Commissioners, Fire Department, Finance Department Administrative Services Department – Purchasing and Contracts Division, Office of Public Communications, Public Works Department, Las Vegas Metropolitan Police Department Office of Diversity Other Supporting Community Partners: Las Vegas Valley Water Authority, Southern Nevada Health District, District Attorney’s Office, American Red Cross, Salvation Army, Volunteer Organizations Active in Disaster Primary State Agencies: Nevada Division of Emergency Management, Nevada Department of Administration Primary Federal Agency: General Services Administration, Department of Homeland Security/Federal Emergency Management Agency (FEMA) Responsibilities related to logistics management and resource support include: Following County Human Resources Guidance procedures for: o Employing temporary personnel for disaster operations; o Maintaining a staffing reserve, in cooperation with law enforcement; and o Deploying reserve personnel to departments requiring augmentation. Establishing emergency purchasing procedures and/or a disaster contingency fund. Maintaining records of emergency-related expenditures for purchases and personnel. Coordinating mutual aid request to NDEM. 4-11
Clark County EOP Basic Plan 4. Roles and Responsibilities The County follows FEMA resource typing guidelines when appropriate. Volunteer organizations such as the ARC and Salvation Army may be utilized to coordinate donation management. See ESF 7 – Logistics Management and Resource Support for more details. 4.2.3.8 Public and Behavioral Health and Medical Services Primary County Agency: Southern Nevada Health District, Fire Department Supporting County Agencies: Office of Coroner and Medical Examiner, Fire Department Office of Emergency Management, Human Resources Department, Las Vegas Metropolitan Police Department, Office of Public Communications, Social Service Department Family Services Department, Office of Diversity Other Supporting Community Partners: Ambulance Services, Public Ground (Boulder City Fire Department, Clark County Fire Department, Henderson Fire Department, Las Vegas Fire & Rescue, North Las Vegas Fire Department, Mesquite Fire & Rescue) Trauma Intervention Program, American Red Cross, Air Ambulance Services, Ambulance Services, Private Ground, Blood Donation and Blood Bank Services Funeral Homes and Mortuaries Primary State Agencies: Nevada Department of Health and Human Services, Division of Public and Behavioral Health Primary Federal Agency: U.S. Department of Health and Human Services Public Health The Southern Nevada Health District (SNHD) is responsible for coordinating the public health and welfare services required to cope with the control of communicable and noncommunicable diseases associated with major emergencies, disasters, and/or widespread outbreaks. Such outbreaks may be caused by bioterrorism, epidemic or pandemic diseases, novel and highly fatal infectious agents, or biological or chemical toxin incidents. The Chief Health Officer, or designee, also serves as the public health representative for the County EMO. Relevant operations are detailed in ESF 6 – Mass Care and ESF 8 – Public Health and Medical Services. Responsibilities related to public health include: Coordinating with hospitals, clinics, nursing homes/care providers, and behavioral health organizations for potential surge needs. Coordinating public health surveillance including emergency health preparedness, vector control, and epidemiology. Coordinating medical countermeasure receipt, distribution and dispensing in support of treatment or mass prophylaxis (oral or vaccination), if needed. Coordinating isolation and/or quarantine actions, as needed Coordinating dissemination of public health information. 1. Health surveillance and epidemiological analyses of community health status. 2. Assurance of food safety. 3. Assist in management of exposure to hazardous agents. 4-12
Clark County EOP Basic Plan 4. Roles and Responsibilities 4. Assist in coordination of mental health services. 5. Provision of medical and health public information protective action recommendations. 6. Assist in coordination of vector control services. 7. Assurance of drinking water safety. 8. Assurance of the safe management of liquid, solid, and hazardous wastes. 9. Investigation and control of communicable disease. Designating a coordinator/liaison to participate in all phases of the County’s emergency management program, when necessary or as requested. Medical Services The Fire Department is the primary agency for all EMS-related responsibilities including: Providing emergency medical care and transport. Coordinating EMS resources. Requesting additional EMS assets as necessary. Responsibilities related to County Coroner include: Coordinating mass fatality operations under the County’s Multi-jurisdictional Mass Casualty Incident Plan, Mass Fatality Annex with the Medical Examiner and funeral directors to provide identification and disposal of the dead. Sharing information with ESF 6 to assist in family reunification. Providing counseling to the bereaved. See ESF 8 – Public Health and Medical Services for more details. 4.2.4.9 Search and Rescue Primary Agency: Clark County Fire Department Supporting Agencies: Clark County Fire Department (Nevada Urban Search and Rescue Task Force 1), Las Vegas Metro Police Department (LVMPD) Search & Rescue Unit (LVMPDSAR) Other Supporting Community Partners: Office of Public Communications, Public Works Department, Office of Diversity, Regional Transportation Commission of Southern Nevada Las Vegas Metro Police Department (LVMPD) Search & Rescue Unit, Civil Air Patrol, Nevada Wing (multiple squadrons in Clark County) Red Rock Search and Rescue, Ambulance Services American Red Cross, Volunteer Fire Departments Responsible State Agency: Nevada Division of Emergency Management, Nevada National Guard, Nevada Board for Search and Rescue (policies, standards, training) Primary Federal Agency: Department of Homeland Security/Federal Emergency Management Agency Search and rescue responsibilities include: Coordinating available resources to search for and rescue persons lost outdoors. 4-13
Clark County EOP Basic Plan 4. Roles and Responsibilities Cooperating with and extending assistance to surrounding jurisdictions, on request and as resources allow. Establishing and monitoring training standards for certification of search and rescue personnel. See ESF 9 – Search and Rescue for more details. 4.2.3.10 Oil and Hazardous Materials Primary County Agency: Clark County Fire Department Supporting County Agencies: Office of Emergency Management, Parks and Recreation Department, Office of Public Communication, Public Works Department, Las Vegas Metropolitan Police Department, Office of Diversity Other Supporting Community Partners: Fire Department Hazmat Teams, All-hazards Regional Multi-organizational Operations Response Team (ARMOR), Southern Nevada Health District, National Guard 92nd Civil Support Team, National Nuclear Security Administration Federal Radiological Monitoring and Assessment Center (FRMAC) and Radiological Assistance Program (RAP) Team, private hazmat contractors, National Weather Service, Southern Nevada Health District, Clark County School District, Utility Providers, Ambulance Providers Primary State Agencies: Nevada Division of Environmental Protection (oil and hazardous materials) Nevada State Health Division, Radiation Control Program (radiological materials) 92nd Civil Support Team (based in Carson City) Primary Federal Agency: U.S. Environmental Protection Agency Region 9 Oil and Hazardous Materials, U.S. Department of Energy Nuclear Fuel, Low-level Waste, Transuranic Material, U.S. Department of Defense Nuclear Weapons, Special Nuclear Material, Federal Bureau of Investigation, Bureau of Alcohol Tobacco and Firearms/Expl., Department of Homeland Security – U.S. Coast Guard / Federal Emergency Management Agency Responsibilities related to oil and hazardous materials include: Conducting oil and hazardous materials response (chemical, biological, etc.). Providing remote consultation, as needed. Assessing the potential health effects of a hazardous materials release. Identifying the needs for hazardous materials incident support from regional and State agencies. Recommending protective actions related to hazardous materials releases for the public and responding agencies. Conducting environmental short- and long-term cleanup. Radiological Response Responsibilities related to radiological protection include: Providing localized radiological monitoring and reporting network, when necessary. Securing initial and refresher training for instructors and monitors. 4-14
Clark County EOP Basic Plan 4. Roles and Responsibilities Providing input to the statewide monitoring and reporting system from incident scenes, as necessary. Under fallout conditions, providing officials and department heads with information regarding fallout rates, fallout projections, and allowable doses provided by the State Radiation Protection Services or federal government. Providing monitoring services and advice at the scenes of accidents involving radioactive materials. See ESF 10 – Oil and Hazardous Materials and the Clark County Hazardous Materials Response Plan for more details. 4.2.3.11 Agriculture and Natural Resources Primary County Agency: Parks and Recreation Department, Administrative Services Department – Animal Control, Southern Nevada Health District (SNHD), Office of Emergency Management Supporting County Agencies: Administrative Services Department – Purchasing and Contracts, Las Vegas Metropolitan Police Department, Social Service Department, Public Works Department, Office of Public Communications, Office of Diversity Other Supporting Community Partners: Clark County School District, Las Vegas Valley Water District, Clark County Reclamation District, American Red Cross, Salvation Army, Nevada Preservation Foundation Primary State Agencies: Nevada Department of Agriculture Primary Federal Agency: Department of Agriculture, Department of the Interior Responsibilities related to agriculture and natural resources include: Providing nutrition assistance. Conducting animal and plant disease and pest response. Monitoring food safety and security. Providing natural and cultural resources and historic properties protection and restoration. Coordinating with pet owners in protecting the safety and well-being of household pets (working alongside ESF 6) See ESF 11 – Agriculture and Natural Resources for more details. 4-15
Clark County EOP Basic Plan 4. Roles and Responsibilities 4.2.3.12 Energy and Utilities Primary County Agency: Clark County Water Reclamation District Supporting County Agencies: Office of Emergency Management, Public Works Department Fire Department, Las Vegas Metropolitan Police Department, Sheriff’s Civil Process Section Information Technology Department, Office of Public Communications, Office of Diversity Other Supporting Community Partners: Southwest Gas, NV Energy, Southern Nevada Water Authority, Kinder Morgan, Kern River, UNEV, Las Vegas Valley Water District Southern Nevada Water Authority, Colorado River Commission of Nevada, Southern Nevada Health District Primary State Agencies: Public Utilities Commission of Nevada (PUCN) Office of Energy Primary Federal Agency: U.S. Department of Energy Responsibilities related to energy and utilities include: Coordinating with local utilities to restore and repair damaged infrastructure and accompanying systems. Identifying customers with special utility service needs (i.e., assisted living centers or those requiring electricity for medical needs) and establishing service recovery priorities. Coordinating with local utilities to reduce the risk of physical or cyberattack on lifeline utility systems. Coordinating temporary emergency power generation capabilities to support critical facilities until permanent restoration is accomplished. Critical facilities may include primary and alternate MACCs, hospitals/critical care facilities, designated shelters, government offices/facilities, water/sewage systems, and other essential community services. See ESF 12 – Energy and Utilities for more details. 4.2.3.13 Public Safety and Security Primary County Agency: Las Vegas Metropolitan Police Department (LVMPD) Supporting County Agencies: Office of Emergency Management Animal Control – Administrative Services Department, District Attorney’s Office, Public Works Department, Finance Department, Fire Department, Human Resources, Information Technology Department, Justice Courts, Office of Public Communications Other Supporting Community Partners: Enforcement Support: Railroad Police, Taxicab Authority, North Las Vegas Police Department, Henderson Police Department Subject Matter Support: Clark County Coroner – Medical Examiner, Southern Nevada Health District (SNHD) Operational Support: Las Vegas Valley Water District and Other Utilities Amateur Radio Emergency Service/Radio Amateur Civil Emergency Service (ARES/RACES) River City Petroleum (fuel supplier) NV Energy, Southwest Gas Corporation, Century Link Cox Communications Primary State Agencies: Nevada Department of Public Safety Primary Federal Agency: Department of Justice: Federal Bureau of Investigation (FBI); Bureau of Alcohol, Tobacco, Firearms, and Explosives, Department of Homeland Security, 4-16
Clark County EOP Basic Plan 4. Roles and Responsibilities Bureau of Land Management (Federal Lands), Nellis Air Force Base Security, U.S. Forest Service Law Enforcement, U.S. Fish and Wildlife Service Office of Law Enforcement In the event of terrorist activity, the Federal Bureau of Investigation (FBI) will be the lead agency for any response. Responsibilities related to law enforcement include: Protecting life and property and preserving order. Protecting critical infrastructure during prevention activities or emergency response, when requested. Providing law enforcement and criminal investigation. Providing traffic control, crowd control, and site security. Isolating damaged areas. Providing damage reconnaissance and reporting. Conducting search and rescue operations (particularly lost person search and rescue), including all necessary training for search and rescue responders (coordinate with ESF 9 – Search and Rescue). Coordinating and planning evacuation procedures and operations. Maintaining mutual aid agreements. Evacuation and Population Protection Responsibilities related to evacuation and population protection include: Defining responsibilities of County departments and private sector groups. Identifying high-hazard areas and corresponding numbers of potential evacuees. Coordinating evacuation planning, including: 1. Movement control 2. Health and medical requirements 3. Transportation needs 4. Emergency Public Information materials 5. Shelter and reception location. Developing procedures for sheltering in place. See ESF 13 – Public Safety and Security for more information. 4-17
Clark County EOP Basic Plan 4. Roles and Responsibilities 4.2.3.14 Cross-Sector Business and Infrastructure Primary County Agency: Building Department and Fire Prevention Department, Economic Development, Information Technology Department, Las Vegas Metro Police Department Supporting County Agencies: Office of Emergency Management, Office of Diversity Other Supporting Community Partners: Chamber of Commerce Business Entities Primary State Agencies: Nevada Division of Emergency Management, Nevada Department of Public Safety, Office of Cyber Defense Coordination Primary Federal Agency: Department of Homeland Security, Cybersecurity and Infrastructure Security Agency, Federal Emergency Management Agency Coordination of cross-sector operations, including stabilization of key supply chains and community lifelines, among infrastructure owners and operators, businesses, and their government partners. See ESF 14 – Cross-Sector Business and Infrastructure for more details. 4.2.3.15 External Affairs Primary County Agency: Office of Public Communications Supporting County Agencies: County Manager, Board of Commissioners, departmental PIOs, Office of Emergency Management Other Supporting Community Partners: All Agency/Department Public Information Officers (PIOs), Office of Diversity, Amateur Radio Emergency Services (ARES)/Radio Amateur Civil Emergency Services (RACES) Primary State Agencies: Nevada Division of Emergency Management Primary Federal Agency: U.S. Department of Homeland Security/FEMA Individual departments may also be tasked with providing public information specific to their respective agencies’ functions and the emergency. Responsibilities related to public information include: Conducting ongoing hazard awareness and public education programs. During emergency response, compiling and disseminating critical information related to hazards, response operations, evacuations and evacuation routes, shelters, and other information to support live-saving and life-sustaining activities and protection of property. Coordinating with other agencies to ensure consistency of education and emergency information. Arranging for media representatives to receive regular briefings on the County’s status during extended emergency situations. Securing printed and photographic documentation of the disaster situation. Handling unscheduled inquiries from the media and the public. Escorting media representatives within restricted areas. 4-18
Clark County EOP Basic Plan 4. Roles and Responsibilities Identifying non-English-speaking bilingual and functional needs population centers within the County and preparing training and news releases to enhance communications in those communities. Monitoring traditional media outlets and social media services and correcting misinformation. Overseeing and providing information to call-takers who receive requests for assistance from the public. Continuing to provide public information updates into the long-term recovery phases See ESF 15 – External Affairs for more details. 4.3 Local and Regional Response Partners The County’s emergency organization is supported by a number of outside organizations, including private sector organizations, nongovernmental organizations, and individuals and households. While not a part of the County’s formal EMO, each of these entities has an important role to play in ensuring the community’s ability to respond effectively to a disaster. 4.3.1 Private Sector Private sector organizations play a key role before, during, and after an incident. First, they must provide for the welfare and protection of their employees in the workplace. In addition, the County must work seamlessly with businesses that provide water, power, communication networks, transportation, medical care, security, and numerous other services upon which both response and recovery are particularly dependent. Essential private sector responsibilities include: Planning for the protection of employees, infrastructure, and facilities. Planning for the protection of information and the continuity of business operations. Planning for, responding to, and recovering from incidents that impact private sector infrastructure and facilities. Collaborating with emergency management personnel before an incident occurs to ascertain what assistance may be necessary and how private sector organizations can help. Developing and exercising emergency plans before an incident occurs. Where appropriate, establishing mutual aid and assistance agreements to provide specific response capabilities. Providing assistance (including volunteers) to support local emergency management and public awareness during response and throughout the recovery process. 4.3.2 Community and Faith-Based Organizations Nongovernmental and faith-based organizations play enormously important roles before, during, and after an incident. Nongovernmental/faith-based organizations such as the American ARC provide sheltering, emergency food supplies, counseling services, and other vital support services to support response and promote the recovery of disaster victims. Nongovernmental and 4-19
Clark County EOP Basic Plan 4. Roles and Responsibilities faith-based organizations also collaborate with responders, governments at all levels, and other agencies and organizations. The roles of nongovernmental and faith-based organizations in an emergency may include: Training and managing volunteer resources. Identifying shelter locations and needed supplies. Providing critical emergency services to those in need, such as cleaning supplies, clothing, food shelter, and assistance with post-emergency cleanup. Identifying those whose needs have not been met and helping to coordinate assistance. 4.3.3 Individuals and Households Although not formally a part of the County’s EMO, individuals and households play an important role in the overall emergency management strategy. Community members can contribute by: Reducing hazards in their homes. Preparing emergency supply kits and household emergency plans that consider all members of the household, including children and pets. Monitoring emergency communications carefully. Volunteering with established organizations. Enrolling in emergency response training courses. Encouraging children to participate in preparedness activities. 4.4 State Response Partners Under the direction and control of department heads, agencies of State government represent the State emergency operations organization. Responsibility for conducting ESFs is assigned by the Governor to the department best suited to carry out each function applicable to the emergency situation. Some State agencies may call upon their federal counterparts to provide additional support and resources following established procedures and policies for each agency. See the Nevada State Comprehensive Emergency Management Plan for details on the State’s emergency management organization and detailed roles and responsibilities for State departments. 4.5 Federal Response Partners Federal response partners are typically requested by the Nevada Division of Emergency Management in the event that State resources become limited or specialized services are needed. In most instances, federal resources become available following a formal declaration of emergency by the Governor. Thus, procedures and policies for allocating and coordinating resources at the federal level follow the Nevada SCEMP and, if necessary, the NRF. 4-20
Clark County EOP Basic Plan 4. Roles and Responsibilities See the National Response Framework for details on the federal government’s EMO and detailed roles and responsibilities for federal departments. 4-21
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Clark County EOP Basic Plan 5. Command and Control 5 Command and Control Section 5 of the EOP highlights the setting in which the MACC exists. It details the location, capabilities, and policies of the MACC. Additionally, it outlines a process for establishing operations within the MACC, including activation, MACC procedures, and deactivation. 5.1 General The ultimate responsibility for command and control of departments and resources lies with the County Manager; however, the Emergency Manager will maintain direction and control of the MACC, unless otherwise delegated. County emergency operations, both on scene and in the MACC, will be conducted in a manner consistent with NIMS, including use of ICS. 5.2 On-Scene Incident Management Initial response to an incident will be managed by the responding agency (i.e., Public Works Department, Las Vegas Metro Police Department, and/or Fire Department), who will assign an on-scene Incident Commander. The on-scene Incident Commander is responsible for performing or directing such duties as enforcing emergency measures and designating emergency areas. During the initial response, the on-scene Incident Commander may establish an Incident Command Post (ICP) and may assume the responsibilities of Command Staff until delegated. Upon establishment of ICS, the on-scene Incident Commander may notify the Emergency Manager and request activation of the MACC, as appropriate. The on-scene Incident Commander may also establish an on-scene Unified Command structure with County and State leads. 5.2.1 Incident Command Post An ICP or multiple command posts will be established in the vicinity of the incident site, unless when an emergency situation threatens the location. The Incident Commander will direct all emergency response activities from the established ICP. 5.3 Incident Command System ICS is a standardized, flexible, scalable, all-hazard incident management system designed to be utilized from the time an incident occurs until the need for management and operations no longer exists. The County will utilize ICS to manage resources and activities during an emergency response to communicate with other responding agencies using common terminology and operating procedures (Figure 5-1). The County ICS structure can be expanded or contracted, depending on the incident’s changing conditions. During a large-scale (Level 3) incident, it can be staffed and operated by qualified 5-1
Clark County EOP Basic Plan 5. Command and Control personnel from any emergency service agency and a variety of disciplines. The County ICS structure can also be utilized for lower-level emergencies such as a minor incident involving a single resource (Level 1). The County has established an EMO, supporting MACC activation and ICS operational procedures, and position checklists. These checklists are appended to this Basic Plan (Appendix C); however, this document does not outline the full function of the Sothern Nevada EOC SOPs. 5.3.1 Area Command An Area Command is a management structure established to oversee the organization of multiple incidents handled by separate ICS organizations, or very large incidents that involve multiple ICS organizations. Area Command is activated only if necessary, depending on the complexity of the incident and span-of-control, and does not have operational responsibilities. If activated, the Area Command: Sets overall incident-related priorities: o De-conflicts incident management objectives with other ICS organizations and established policies; o Allocates critical resources according to incident-related priorities; and o Identifies critical resource needs and reports them to the other EOCs activated in the region. Conducts oversight: o Ensures proper management and effective communications and provides for personnel accountability and a safe operating environment; and o Ensures that short-term emergency recovery is coordinated to assist in the transition to full recovery operations. 5.3.2 Unified Command Unified Command allows all agencies with jurisdictional authority or functional responsibility for the incident to jointly provide management direction to an incident through a common set of incident objectives and strategies and a single ISP. Each participating agency maintains its individual authority, responsibility, and accountability. Table 5-1 presents a comparison of a single Incident Commander and Unified Command. Table 5-1 Comparison of Single Incident Commander and Unified Commander Single Incident Commander Unified Command The Incident Commander is solely responsible The individuals designated by their jurisdictional (within the confines of his or her authority) for and organizational authorities (or by departments establishing incident objectives and strategies. within a single jurisdiction) must jointly The Incident Commander is directly responsible determine objectives, strategies, plans, resource for ensuring that all functional area activities are allocations, and priorities and work together to directed toward accomplishment of the strategy. 5-2
Clark County EOP Basic Plan 5. Command and Control Table 5-1 Comparison of Single Incident Commander and Unified Commander Single Incident Commander Unified Command execute integrated incident operations and maximize the use of assigned resources. Source: ICS-300: Intermediate ICS for Expanding Incident Student Manual. A Policy Group will serve in an advisory function within Unified Command in the MACC. This group is composed of the following: Board of Commissioners County Manager Emergency Manager District Attorney Incorporated cities representatives (if participating in a Unified Command) Special districts representatives (if participating in a Unified Command) Representatives from State or federal agencies involved in the response Figure 5-1 Example of Unified Command for Clark County Policy Group/ Unified Command Stakeholders Board of County Commissioners, Appropriate County Agency Leads Local/County Agency Executives(s), Appropriate District Leads State Agency Director(s), Primary Appropriate State Agency Leads Federal Officer(s) Joint Public Information Officer ESF Liaisons Local, County, Tribal, (resource providers) State, Federal Local, County, Tribal, State, Federal Safety Officer(s) Operations Section* Planning Section* Logistics Section* Finance/Administration Supported by Branches, May be supported by the May be supported by the Section* Divisions, Groups and Units following Units: Capacity following Units: Supply, Facilities, May be supported by the following reflecting operational activity (resource availability), Situation, Shelters, Communications, Food, Units: Compensation/Claims, Cost, specific to an incident Documentation, Medical, Transportation Time, Procurement Deployment/Demobilization *Note: In any type of incident, a Section Chief may be assigned a Deputy. In addition, an Intelligence Section would be incorporated into the command structure in response to incidents of national significance or those presumed or confirmed to be terrorist-related. 5-3
Clark County EOP Basic Plan 5. Command and Control 5.3.3 Multi-Agency Coordination In the event that the County is coordinating a response with other jurisdictions or agencies with authority over the incident, it may choose to implement a Multi-Agency Coordination Group (MAC Group) and establish the MACC. Typically, administrators/executives, or their appointed representatives, who are authorized to commit agency resources and funds are brought together to form MAC Groups. Other names for MAC Groups include “multiagency committees” and “emergency management committees.” A MAC Group can provide coordinated decision making and resource allocation among cooperating agencies and may establish the priorities among incidents, harmonize agency policies, and provide strategic guidance and direction to support incident management activities. 5.4 Multi-Agency Coordination Center Jurisdictions generally refer to the location used to support and coordinate an incident as an EOC. During incidents in which more than one EOC among regional partners is established, a transition from an EOC to a MACC may take place to facilitate centralized support and coordination. However, due to extensive regional coordination, the County has elected to minimize confusion and always refer to this location as the MACC, even if the incident is only affecting unincorporated Clark County. The MACC supports incident response activities, including tracking, management, and allocation of appropriate resources and personnel. During large-scale emergencies, the MACC may become the County seat of government for the duration of the crisis. The MACC does not provide tactical direction to the various incidents that are being conducted in the field using ICS. On-Scene Incident Commanders have clear authority to command and tactically direct the resources under their control. Depending on the type and size of incident, or at the request of the on-scene Incident Commander, the County may activate the MACC and assign a MACC Manager. The MACC Manager supports on-scene operations and coordinates mobilization of County resources. The request will be submitted to the Emergency Manager, who will determine whether to activate the MACC and will assume, or designate, the role of MACC Manager. In a more complex incident, the Incident Commander may relocate to the MACC to serve as part of the Unified Command or MAC Group, ensuring proper coordination of resources across agencies. The following individuals and their designees are authorized to activate the MACC: County Manager Assistant County Manager County Emergency Manager Requests to activate the MACC can be submitted by: County Manager Local Emergency Managers Fire Chief Police Chief 5-4
Clark County EOP Basic Plan 5. Command and Control Sheriff Tribal Chair Chief Health Officer Refer to the Southern Nevada Emergency Operations Center Standard Operating Procedures for additional information. 5.4.1 MACC Activation The MACC will be activated when an emergency situation occurs that exceeds local and/or in-field capabilities to adequately respond to and mitigate an incident(s). The scope of an emergency, rather than the type, will largely determine whether the MACC will be activated, and to what level. When an emergency occurs in or affects the County, the EMO will operate at one of the escalating MACC activation levels defined below in Table 5-2. Table 5-2 MACC Activation Levels Level Characteristics Steady Normal monitoring status reflective of day-to-day operations. A planned or special event State/ may be imminent which may require minor information or resource coordination. The Level 0 Multi-Agency Coordination Center (MACC) will not be formally activated. A minor to moderate incident has occurred whereas local resources are adequate and Level 3 available, or intelligence information suggests an event may be impending. A ‘LOCAL EMERGENCY’ may or may not be declared. Emergency Management functions will typically operate remotely. The MACC may or may not be formally activated. A moderate to severe incident where local resources are not adequate and mutual aid Level 2 may be required on a county or statewide basis. A ‘LOCAL EMERGENCY’ may be declared and a ‘STATE OF EMERGENCY’ may also be declared. The MACC may be activated on a full or partial basis. A major disaster or emergency has occurred whereas resources in or near the impacted area are overwhelmed and extensive state and/or federal resources may be required. A Level 1 ‘LOCAL EMERGENCY’ will be declared and a ‘STATE OF EMERGENCY’ may be declared. Further, a ‘PRESIDENTIAL DECLARATION OF DISASTER OR EMERGENCY’ may also be requested. The MACC will be fully activated. During emergency operations, and upon MACC activation, MACC staff will assemble and exercise direction and control, as outlined below. 1. The on-scene Incident Commander may establish an on-scene command post at the scene to maintain close contact and coordinate resources with the MACC. 2. The MACC will be activated by the County Emergency Manager, who may assume or designate the role of MACC Manager. While the on-scene Incident Commander retains tactical control of the incident, the MACC Manager assumes responsibility for coordinating and prioritizing County resources in support of emergency operations. 5-5
Clark County EOP Basic Plan 5. Command and Control 3. The MACC Manager will determine the level of staffing required within the MACC and will alert the appropriate personnel, agencies, and organizations. 4. Emergency support operations will be conducted by County departments, augmented as required by trained reserves, volunteer groups, forces supplied through mutual aid agreements, and private contractors. County, State, and federal support will be requested if the situation dictates. 5. Communications equipment in the MACC will be used to receive information, disseminate instructions and notifications, and coordinate resources. 6. Department heads and organization leaders are responsible for assigned emergency functions, as outlined in the EFs. The MACC may operate on a 24-hour basis, as appropriate. 5.4.2 Multi-Agency Coordination Center Locations The primary location for the MACC is: Clark County Fire Department 575 E Flamingo Rd, Las Vegas Figure 5-2 Primary MACC Location 5-6
Clark County EOP Basic Plan 5. Command and Control If necessary, the Alternate 1 location for the MACC is: Clark County Government Center 500 S. Grand Central Parkway, Las Vegas Figure 5-3 Alternate location 1 If necessary, the Alternate 2 location for the MACC is: McCarran Internal Airport Department of Aviation Administrative Building 1845 E. Russell Rd., Las Vegas Figure 5-4 Alternate MACC Location 5-7
Clark County EOP Basic Plan 5. Command and Control The location of the MACC can change as required by the needs of the incident. Coordination and control for emergency resources will take place from the MACC as long as environmental and incident conditions allow. However, if conditions require relocation of the MACC, then the MACC Manager will designate an alternate facility. 5.4.3 Incident Action Plan/Incident Support Plan Incident Action Planning and Incident Support Planning are an essential element of NIMS at the local government level. Action planning is an important management tool that involves: A process for identifying priorities and objectives for emergency response coordinating, supporting, or recovery efforts. Plans that document the priorities and objectives, and the tasks and personnel assignments, associated with meeting the objectives. Incident Action Plans may be developed by the Incident Commander in the field. However, this may not always be possible, and large-scale incidents may require multiple Incident Action Plans. If field-generated plans are not possible, the MACC may be assigned or volunteer to develop an Incident Action Plan for each shift. The planning process should involve the MACC Manager and General Staff, along with other MACC elements, special district representatives, and other agency representatives, as needed. The Planning Section is normally responsible for development of the Incident Action Plan and Incident Support Plan and for facilitation of action planning meetings. Action and/or Incident Support plans are developed for a specified operational period that may range from a few hours to 24 hours. The operational period is determined by first establishing a set of priority actions that need to be performed. A reasonable time frame is then established for accomplishing those actions. The action plans need not be complex, but should be sufficiently detailed to guide MACC elements in implementing the priority actions. See Appendix B for documentation to developing an Incident Action Plan and details regarding the “Planning P”. 5.4.4 Joint Information 5.4.4.1 Joint Information Center The JIC is a central location to facilitate consistent and coordinated public information during operation, established by the Incident Command. This JIC is established when the singular PIO is overtaxed by their responsibilities, or multiple agencies become involved in the incident. The JIC serves to ensure that the County, impacted cities, and supporting agencies are providing the public with coordinated interagency messages. Each participating jurisdiction’s PIO may support staffing the JIC. The JIC helps to ensure that rumors and inaccurate information are minimized to maintain public confidence in the incident operations. The JIC location should be identified as soon as multi-agency coordination begins, and the location should be supplied with necessary equipment and resources. Operations within the JIC are scalable. The JIC may exist as a meeting place for the PIOs to coordinate messaging, or may exist as a location for multiple agencies to develop complex 5-8
Clark County EOP Basic Plan 5. Command and Control information campaigns. JICs may be established at the State and federal level as well, to ensure consistency of messaging at those levels. Incident Command may elect to establish a number of types of JICs, including: Incident JIC – Physical location integrated with the Incident Commander and easy for media to access. Virtual JIC – Established when a physical location is impractical; incorporates the use of technology and communication devices. Satellite JIC – A small-scale, off-site location from Incident Command or the MACC. Generally established to support a more robust JIC. See ESF 15 – External Affairs for more information related to the JIC. 5.4.4.2 Joint Information System A Joint Information System (JIS) is a structure that integrates incident information and public affairs into a cohesive organization designed to provide consistent, coordinated, accurate, accessible, timely, and complete information during crisis or incident operations. The mission of the JIS is to provide a structure and system for developing and delivering coordinated interagency messages; developing, recommending, and executing public information plans and strategies on behalf of the Incident Commander; advising the Incident Commander concerning public affairs issues that could affect a response effort; and controlling rumors and inaccurate information that could undermine public confidence in the emergency response effort. 5.4.5 Access and Security During an emergency, access to the MACC will be limited to designated emergency operations personnel due to the large volume of incoming and outgoing sensitive information. Authorized personnel in the MACC include MACC staff, county or city officials, and those with legitimate business in the MACC. The MACC Manager or Security Officer (if designated) may allow access on an individual, case-by-case basis. Appropriate security measures will be in place to identify personnel who are authorized to be present. All authorized MACC staff, visitors, and the media will be issued identification cards for MACC access. These identification cards will identify the bearers as visitors or members of the emergency management team. 5.4.6 Incident Management Software The County utilizes MACC, the incident management software to help gather, analyze, and disseminate information in the MACC. The Emergency Manager is responsible for training MACC staff on the use of software, and a user’s manual is maintained in the MACC. 5.4.7 Deactivation Each incident will be evaluated to determine the need for continued operation of the MACC after the emergency response phase of the incident has been completed. This decision is made by the on-scene Incident Commander, MACC Manager, and Emergency Manager. During the initial phase of the recovery period for a major disaster, it may be desirable to continue to operate the MACC during the day with limited staffing to facilitate dissemination of public and local government disaster relief information. 5-9
Clark County EOP Basic Plan 5. Command and Control The Emergency Manager has the final approval authority for activation and closure of the MACC. Once the decision has been made to limit hours/staff or close the MACC, notification must be disseminated to the same agencies that were notified of its activation. If necessary, the MACC may also be re-opened (see activation procedures in Section 5.4.1) and emergency operations re-initiated at any time. As with initial activation, re-activation of the MACC occurs at the direction of the Emergency Manager. 5.5 MACC Staffing Depending on the incident type, assigned departments will provide staff to the MACC. At any time, if the incident expands or contracts, changes in jurisdiction or discipline, or becomes more or less complex, the on-scene Incident Commander or MACC Manager may change to meet the needs of the incident. In the event that local staffing resources are not adequate to maintain the MACC, the County may request support from the State. Departments involved in emergency operations and personnel assigned to Command and General Staff (if previously designated) are required to report to the MACC upon activation. Personnel assigned to the MACC have the authority to make the decisions associated with their Command and General Staff positions. All primary and alternate MACC staff should be trained on ICS functions outside their areas of expertise. Regularly exercising ICS, including sub-functions and liaison roles, with volunteers and other support staff will improve overall MACC operation efficiency. MACC staffing requirements for a Level 0 (monitoring) and/or Level 3 (partial) activation will be based on the scope and nature of the emergency, as well as current requirements. The County Manager will ensure that the appropriate functions of the emergency management organization are notified for Level 2 and 1 MACC activations. Staffing requirements for Level 1 (full) activations will require full staffing in the MACC, including all sections, as well as the JIC, and public health and medical personnel for medical surge support. Extended MACC operations may require the use of multiple shifts and position alternates; the Policy Group will make this determination as the situation dictates. 5-10