Clark County EOP Basic Plan 3. Concept of Operations resource-typed list can increase the usefulness of the tools requested during an emergency and may reduce costs by eliminating orders for equipment that are inaccurate or inappropriate for the situation. Response personnel and support staff are trained and exercised using resource typing lists to ensure familiarity with the standard terminology for commonly requested resources. 3.4.6.2 Credentialing of Personnel At this time, the County has not fully implemented a formalized credentialing program. Should one be implemented, it will be developed with technical assistance from NDEM and will provide for documenting personnel, and authenticating and verifying their qualifications. 3.4.6.3 Volunteer and Donations Management Following a disaster, members of the public may offer unsolicited assistance and support. The County’s established Volunteer and Donation Management (VDM) program is supported by a Volunteer and Donations Management Plan that outlines the following:  Analysis of VDM needs.  Determination of VDM support plans.  Implementation of VDM support plans.  Continued VDM support.  Demobilization of resources. See ESF 6 – Mass Care and Human Services for more details. 3.4.7 Access and Functional Needs Populations Access to emergency services shall not be denied on the grounds of color, national origin, sex, age, sexual orientation, or functional needs. Access and Functional Needs Populations (also referred to as vulnerable populations and special needs populations) are members of the community who experience physical, mental, or medical care needs and who may require assistance before, during, and after an emergency incident after exhausting their usual resources and support network. Examples of individuals who have Access and Functional Needs include, but are not limited to:  Individuals who are deaf or hard of hearing.  Individuals with impaired vision.  Individuals with limited English proficiency.  Children and the elderly.  Individuals without vehicles.  Individuals with special dietary needs.  Individuals who experience physical disabilities.  Individuals with medical equipment requiring power (e.g., ventilators).  Pregnant women. 3-11