Clark County EOP Basic Plan 4. Roles and Responsibilities 4.2.3.6 Mass Care, Emergency Assistance, Housing and Human Services Primary County Agency: Parks and Recreation Department, Family Services Department, Social Service Department, Office of Emergency Management Supporting County Agencies: Animal Control – Administrative Services Department Real Property Management Department, Building and Fire Prevention Department, Human Resources Department, Finance Department, Fire Department, Office of Public Communications, Public Works Department, Las Vegas Metropolitan Police Department Justice Courts, Office of Diversity Other Supporting Community Partners: Las Vegas Convention Center and Visitors Authority, Las Vegas Valley Water District, Regional Transportation Commission of Southern Nevada Southern Nevada Health District, Clark County School District, Ambulance Services (air/ground), American Red Cross, Blood Donation and Blood Bank Services Salvation Army, Trauma Intervention Program of Southern Nevada, Inc., Volunteer Organizations Active in Disasters, Humane Society and other local animal nonprofit organizations Primary State Agencies: Nevada Division of Emergency Management, Southern Nevada Adult Mental Health Services (Nevada Division of Public and Behavioral Health), Nevada Department of Agriculture (livestock) Primary Federal Agency: U.S. Department of Health and Human Services, Department of Homeland Security / Federal Emergency Management Agency The Department of Parks and Recreation, Family Services Department, Social Service Department and Office of Emergency Management with support from the ARC and other VOAD, is responsible for ensuring that the mass care needs of the affected population are met, including sheltering, feeding, providing first aid, and reuniting families. Responding to incidents frequently exceeds the County’s resources. Government-sponsored volunteer organizations such as Community Emergency Response Teams (CERT), Fire Corps and/or Medical Reserve Corps, and Volunteers in Police Service provide vital support to emergency response agencies in completing their assigned tasks. Coordination among established volunteer agencies is essential. The MACC Manager/Emergency Manager may initiate the convening protocol for the VOAD once specific needs have been identified. VOAD partner agencies may be deployed to provide care, comfort, supplies, and other resources as needed throughout the response and recovery phases of the incident. Unaffiliated volunteers and donors can support response efforts in many ways, and it is essential that the County plan ahead to effectively incorporate volunteers and donated goods into its response activities. Relevant operations are detailed in ESF 6 – Mass Care, Emergency Assistance, Housing and Human Services. Responsibilities related to mass care, emergency assistance, housing, and human services include:  Maintaining and implementing procedures for care and shelter of displaced citizens and animals.  Delivering resources and capabilities to feed and shelter displaced citizens, including those with access and functional needs (may coordinate with the ARC, Salvation Army, or other disaster relief organizations).  Identifying, establishing, staffing, and equipping emergency shelters, ensuring that shelters are accessible for individuals with access and functional needs. 4-10